Survey issues


Survey issues

Hi, I have reviewed a survey I created, and it seems that the data is not available, despite 69 responses. Can you find out why?

Hello @Epermarket ,


Looking at your issue in particular, our engineers are going to review it further. If and when they have an update, they'll make sure to notify you directly, but at this time do not have an ETA. In the meantime, the only workaround for your affected survey will be to export the survey's results on an individual basis - By exporting based on question and respondent type. You can do this by clicking the number of respondents on the main reporting page, then exporting based on Current Filters.


Screenshot 2021-07-19 100925.jpg

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.