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Using an email preheader to enhance a subject line

CindyHo
Occasional Participant

Using an email preheader to enhance a subject line

How can you remove this preheader other than deleting it?  When using the APP to send an email, you cannot remove it.  I have to send emails to the members of my church, and if it is related to death, you do not want it to say, " You don't want to miss this."  It is very inappropriate. 

1 REPLY 1
William_D
Moderator

Hello @CindyHo ,

 

We apologize that at this time it is not possible to edit preheaders through the app - including ones that may be included by default. Currently you'd need to access the email through the website version of the editor to make the change. 

 

I've marked your account as interested in this feature being made available in the app, or having the ability to simply turn off preheaders altogether. If and when there's an update to this feature request, our engineers will notify you directly.


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William D
Community & Social Media Support
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