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Why was my account frozen yesterday?

Why was my account frozen yesterday?

Yesterday I was unable to enter my account and a pop-up appeared stating I was arrears in payment. I was unable to contact you through normal means because you offer no contact on off-hours and your feedback post was not working.

Hello @Birmingham_Power_Squadron ,


I'm not seeing any Billing flags on your account right now, or anything else that'd indicate an issue with accessing your account. Are you still seeing the error, and if so can you provide a screencap?

William D
Community & Social Media Support

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