You removed all my contacts, all 8000 !!!!!!

Regular Participant

You removed all my contacts, all 8000 !!!!!!

I was removing contacts that did not have email addresses, only a first or last name and a column showing the date they were entered. I had just removed about 50 of the 167 that it showed of the 8,000 that did not have email adreses ( I Can't remember the exact number, only that it was over 8000.)), when I clicked on the delete button. The next window said there were now no contacts! I doublechecked my "Contacts" tab at the top bar and it said the same thing! I can't begin to tell you folks how damaging that is to my non profit. It is the worst thing that I can imagine. Please, Please is there anyway that I or you can retrieve this list?! I do not understand how this could happen and am certain that I did not hit the wrong key!

Hello @DavidC10 ,


Please call our general support line so they can confirm your account access permissions and set up a case with Tier2 to attempt a reversal.

William D
Community & Social Media Support

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