This has been going on for at least a year. Please fix this glitch.
Hello @lorijean,
Thank you for bringing this to our attention. In some cases changing your browser will help in determining the cause of this issue. Sometimes there are updates or extensions that can interfere with the operation of a website. Due to the complexity of this, I suggest calling our support team for further troubleshooting. Further troubleshooting may need to be completed by one of our advanced teams. You can find our support contact information and hours of operation here.
Please let us know if there is anything else we can do for you.