Hello @RebeccaY59,
Thank you for reaching out to the community!
I'm sorry to hear that you are experiencing an error with the Office 365 integration. Troubleshooting this application will require you to speak with our technical support team directly. You can find their hours and contact information here. Please be prepared to provide the exact error message displayed as this is very important in figuring out the cause.
Please let us know if there is anything else we can do for you.
-Curtis P
Community & Social Media Support
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