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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Added new contacts to "unsubscribed " in error

SOLVED
Occasional Visitor

Added new contacts to "unsubscribed " in error

Hi All, i imported 240 new contacts into my "unsubscribed file in error and now i cant upload them into my email newsletter list.  Can anyone tell me how i can delete them from "unsubscribed".  ive tried but they won't delete.  Thanks.  Lisa

2 REPLIES 2
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Administrator

Re: Added new contacts to "unsubscribed " in error

Hi @LisaS0. I'm so sorry that this happened to you! I did talk with our Compliance department and they are resetting the permissions right now. They will add them to your newsletter list and you should see the contacts added within the next half hour of this reply. Please let us know if you need any further assistance.


Caitlin M.
Community & Social Media Support

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Highlighted
Occasional Visitor

Re: Added new contacts to "unsubscribed " in error

Thanks, Caitlin!  Your help is much appreciated!  Lisa