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You deserve the best.
Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
Due to this upgrade, we will be limited to Chat support only on Saturday from 10-8 pm ET.
On Monday, President's Day, we plan to have both Chat and Phone support available from 10-6 pm ET on the new system.
Thank you for your patience while we make these important updates.

Error messages :(

All Star

Error messages :(

Needed to get a promo email out tonight and the templates I wanted kept getting an error message when I tried to load them - saying: Try back in a few minutes. Never worked -- very frustrating!
CTCT Employee

Re: Error messages :(

Hi @JillS14,


We apologize for the error messages and that you weren't able to select an email template. I checked your account and do see you called Customer Support the following day, and it looks like you were also able to create and send your email campaign. Please do let us know if you need any further assistance as we're happy to help!


Nichelle M
Community & Social Media Support

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