Export Excel File with Questions and Total Responses Side by Side

What were you thinking? I feel ripped off. I did my first survey in Fall 2020 and a follow up this April. I had to print the screen to get a report comparable to the report I had last Fall. What junk!

6 Comments
DeniseC5392
Consulting & Training

I completely agree with @MikeB82916. I would like to see the same results from the "survey page" that we used to get from the "Legacy survey." As it stands the results are unacceptable and I will most likely be switching platforms once my subscription expires. We run surveys for data analysis, and what is offered in the survey page is poor at best. 

Caitlin_M
Administrator

Hi @DeniseC5392. Could you further explain what's missing from the results or what you would like to see? 

Caitlin_M
Administrator
Status changed to: Open Questions

Hi @ShawnH02. How would you like your reporting to look? Is there a certain layout you prefer? Survey pages is a newer feature so we're welcoming any type of feedback to improve upon it.

Caitlin_M
Administrator
Status changed to: Voting Open

Reply from @ShawnH02 

 

Attached are the results of a survey from last september...supposedly the version that was retired. I could not find a way to export such a report in the current version. I had to print the page which included items that were too small to read at the top. Not professional looking. Really cutting corners here.

What exported was just a list of names and email addresses next to each of the questions. No comparison percentages.

Thank you for the follow up. If you need anything else, please let me know.

 

Previous legacy survey resultsPrevious legacy survey results

Previous Legacy survey results

Thank you so much for the follow-up. I'm going to open this idea up for voting. I included a screenshot of your example for a visual with your information blurred out

Caitlin_M
Administrator

Reply from @DeniseC5392:

Yes, in the older versions of the Legacy Surveys I could download a pdf with graphics such as pie charts and text of responses. Now, all that I can do is download an excel file. If you could allow us to analyze the data in the survey pages and we were able to do in the Legacy Surveys that would be great. Right now, it is almost pointless using CC for surveys as the data isn’t easily readable.

 

Thank you for the explanation. I'm going to merge your feedback into a larger thread surrounding the display of exported responses.

RandyR559
Participant

What is the best way to analyze survey data collected via Constant Comment?

What happens with product feedback?

Find out about the life-cycle of a product idea when it is posted on our Feedback board.

Read More

What's New

See the latest Constant Contact product release notes and updates.

Learn More