Add to Calendar link does not include link to Online Event in Add to Calendar Location

[ORBA]

Please give users the ability to customize the content in the "Add to Calendar" .ics file that registrants can download and add to their iCalendars. This functionality is important, especially now that many companies and organizations are hosting webinars/online meetings.

Currently, when registrants download the .ics file, the copy in the auto-generated invite contains the link to register for the event. Why include this link to register when they've already registered for the event? Instead, we should be able to copy and paste the link to the online event (usually a Zoom, Webex or online meeting link) as well as the login information (access codes, meeting numbers, etc.)

[ORBA]

Hi all. This idea was submitted when our Legacy Event tool was active. It has since been decommissioned. All events are created using the Events 2.0 tool.

At this time, this functionality is not included in Events 2.0 but we are continuing to collect feedback and measure the need to include the online event URL within the Add to Calendar link. Please engage with this post so it is properly tracked with our Product teams. We are closing this post for future comments.

The registration confirmation includes the online event URL. Registrants will need to manually add the link in their calendars.

[Frankie_P]

Hi @MargaretB33 how would you expect users to have the URL included in their calendar event?

[Frankie_P]

Hi @ORBA thank you for sharing this feedback with us! We are opening this idea up so other users can weigh in as well. In the meantime we would suggest adding this information to the description of your event so it will show in the body of the add to calendar notice.

[ORBA]

Thank you, Frankie. I should have clarified:

Currently, when registrants download the .ics file, the copy from the auto-generated calendar invite from the confirmation e-mail registrants receive contains the link to the Constant Contact registration page for the event. Again, this is counter-intuitive because why would the calendar item they save to their iCalendar have a link to register for the webinar that they've already registered for?

We did include the meeting link (which I understand is required) as well as any login/access information in the description of the event. This request is to be able to customize the messaging saved in that add-to-calendar .ics file so that we can give our registrants the courtesy to download an .ics file containing pertinent login information for the webinar. 

Thank you for considering this request.

[KimElizabethH]

Hello,

Has this been changed? 

Thank you!

ejh

[TamiG35970]

YES PLEASE DO THIS! With virtual events this is causing an issue with attendees wanting to join the meetings. 

[RonaldB566]

Please do this! Registrants do not need the event link to register again. They need to be able to have the Zoom link at their finger tips. 

[KimElizabethH]

Yes - please stop re-directing registrants back to the registration page. We are planning to cancel constant contact over this issue - it is supremely frustrating an makes absolutely no sense.

[HoST_Marketing]

Hello,

Has this been changed? 

[HoST_Marketing]

there is no solution on this at all.  2014  till 2020 6 years they have been doing nothing to solve this problem. dam sad

[Caitlin_M]

Hello all. While we do not have an update on this particular issue, our event tool is being reviewed for better usability and experience for both you and your registrants. If we have any information to share, we will update this thread.