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Building Contact Lists / Auto Log-Off

0 Votes

Constant Contact automatically logs you off in 15 minutes. My customer base is quite fluid, adds hour by hour throughout the day. Inputing10 contacts to a page, I start with 1 or 2, take a phone call, add another contact, open other windows on my Mac, do a quote, come across another contact, add it, research another website, find 4 more contacts, go back to the Constant Contact grid to continue the list of adds, BUT NOW I'M LOOGED OFF AND THE 8 NEW CONTACTS ARE LOST. I leave this Add Multiple Contacts page open all day, and CONSTANTLY GET LOOGED OFF, LOSING ALL MY NEW CONTACT WORK. Very frustrating and causing additional work typing them back in, destroying precious time. 

2 Comments
Caitlin_M
Administrator
Status changed to: Open Questions

Hi @SteveC1401. Were you seeing any messaging prior to being logged out? If so, what is this messaging? This can help us narrow down what may be happening.

Frankie_P
Employee
Status changed to: Closed - No Action

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.

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