Credit card processor

[KarenW77590]

We changed our credit card processor consequently, the payments made to an event were never processed. It was my error but perhaps it would be good if when you do have a situation where fees are collected, there would be a pop-up that asked if they wanted to change their payment options to serve as a reminder.

[Frankie_P]

Hi @KarenW77590 are you looking for an in-product notification that suggests you use a different payment method? In what cases would you expect to change your information?

[Frankie_P]

We're updating the status of this idea to more accurately reflect the status of the idea with our engineering team. We can't guarantee a commitment to deliver on the idea but should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

[Caitlin_M]

This idea is connected to our legacy event tool which was discontinued in June 2024. We are no longer making updates to the tool as we have moved into our updated Event tool.