Feedback

[KenT987]

Why does feedback go to a customer forum. Does any one at Constant Contact look at Feedback?. Will I ever get a response from Constant Contact?

[Frankie_P]

Hi @KenT987  we apologize for any confusion caused from feedback being shared here in our Community Forum. These feedback boards are designed so other users can easily weigh in as well. The more requests and votes a feedback thread receives the higher of a priority it can be given by our Product Team.

With that said, all feedback shared in these boards are read by Constant Contact employees. While we may not respond to every comment – it is acknowledged and tracked appropriately. In fact, here is a section of our Community that helps explain what we do with our customer’s feedback.