Poor Support

[KennyW42]

I have called 2 times to upgrade my plan and have been directed to leave a message and expect a return call. As a paying subscriber I expect to reach a person every time I call during normal business hours.

[Frankie_P]

Hi @KennyW42  thank you for sharing this feedback on our Support. I apologize you were unable to connect as easily as you should! What time and which department were you calling? The good news is you can also upgrade your account to Email Plus directly in your account.

[Frankie_P]

Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.