Resend an automated email to non-openers

[MichaelW59324]

Please consider allowing non-opened emails to be automatically resent in an automated email series.

[SueR166]

Currently in CC if you are sending a standard campaign you can toggle a setting to automatically resend an email to contacts who did not open the email after a few days. However, we do not have the option to segment Automated emails. This is very inconvenient. Because automated emails are ONGOING there is no way to create an email where you can resend an un opened Welcome email. Please update this feature ASAP.

[Frankie_P]

Hi @MichaelW59324

Thanks for sharing this feedback with us! We have opened up your idea so other users can weigh in as well.

[Caitlin_M]

We're updating the status of this idea to more accurately reflect its current status with our engineering team and also made slight changes to the subject line in order for it to be more easily found. At this time, automated emails do not have a resend to non-openers function. We can't guarantee a commitment to deliver on this feature request but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.

[Caitlin_M]

At this time, this idea is not our on roadmap. If there are plans to reconsider bringing this functionality into the Automation tool, we will share them here.