Product Ideas

JenniferD67 · ‎09-27-2024

PLEASE, PLEASE, PLEASE!!!!! Please add a feature in Constant Contact that PROMPTS the user to change the subject line when using a "copied" email (template). I have a few emails that go out every week that start with a basic template form that I use repeatedly. Information may change but the basic form is the same. I will "copy" the email from the previous week and then start making my changes for the coming week. When copying the previous email, the subject line defaults to the same subject line as it was for the previous email. The user needs to remember to change the subject line. It is VERY EASY to forget to do that. I have talked to other Constant Contact users who say the same thing. You don't know how many times I have accidently forgotten to change the subject line and an email will go out with the wrong subject line - the one used in the email that was copied. I am certain it would not be difficult for your design engineers to create a prompt for the user to make sure they change the subject line for the copied email. PLEASE come up with a way to make sure that the user remembers to change the subject line in a template email. Thank you.

kevinr251 · ‎08-01-2024

a way to do an online raffle.

FORTHEWINMktg · ‎07-03-2024

I own an event marketing agency and opened a partner account with you guys to be able to seamlessly integrate my clients' events into emails and increase conversions. I saw the Eventbrite integration while doing my research and, among other features, that's what really sold me on this platform. Now, about to send my first email, I see that the Eventbrite block is no longer offered. I don't understand how you guys updated the email builder and took step backwards, but please bring it back so I can continue to upsell email marketing services to my clients.

VictorL17 · ‎05-09-2024

I think this would be a very, very valuable and simple addition to add: add a personalized note before sending a quick-send single email from a template as a "one-off"

BethO51 · ‎05-02-2024

Hi! Your videos are very informative. Could you please add an option for captions? Thanks.

f-s-a · ‎04-11-2024

hi, please add twitter/X posting there is currently, linkedin, facebook, instagram

FirstNameL28066 · ‎03-01-2024

There needs to be a way to use Emails created in the Emails section for Events in the Events section. I do not want to have to recreate my emails in events - the connection should be seamless. They're in the same system, after all. Also, why is there no way to create a list of event attendees without exporting the registrants and re-importing them? This is a significant inconvenience to my team.

Truman-Heartland · ‎10-18-2023

Although the look of the new events module is great, some of the old functions are not available, and it is a problem. We need our people to be able to decline. There used to be an "I can't make it" option, and after texting with support I have learned that is no longer a function. I am going back to using the old module, as ugly and clunky as it is, until that is added back to the options. Also, I wish I could turn off tickets on the new module. We don't use tickets ... ever ... and if we did we would run them through our own database system for payment (like we do our donations). We have an older crowd and asking them to print or download a ticket is confusing, especially for our numerous FREE events. We should be able to not have tickets. A simple on/off button.

Gray-8-Skate · ‎10-06-2023

We run repeating events like a day camp, and also have online registration that has our waivers and registration forms for our children. It would be great to be able to use Events on Constant Contact to display them.

JenniferW733 · ‎08-23-2023

It would be great if the clicked link color could be customized to your own color palette.

DebraO58 · ‎04-27-2022

PLEASE PLEASE PLEASE make the default view for the Accounts tab in the Partner Console "sticky." That means I can select "Managed accounts" for our Partner Console JUST ONCE and it will remain the default view. I do NOT want to scroll past the many unmanaged or cancelled accounts every time I click on the Accounts tab. Thank you.

JeanneJ04 · ‎03-24-2022

It would be better if, when filing the 'unfiled' the list did not go back to the beginning

dwendt63 · ‎03-18-2022

Hi, To get right into it, the way that unsubscribes occur is a bit counterintuitive. A constituent can either click unsubscribe and be removed from everything, or they can 'Update Profile' to select lists they do want to receive from. This creates both a subtractive and additive component to unsubscribing that makes it difficult to manage. I may be doing it wrong, but the only way in this system to see who to send to is to take all lists included in 'Update Profile', export, find if users who are unsubscribed are in any and then if so, remove them if they are not signed up for a list. Potential solution in steps: 1. Add ability to remove any unsubscribe options from 'Update Profile', though leave in the capability for those who are used to this system. Reason: I would never think to click 'Update Profile' for selective unsubscribing, when there is an 'Unsubscribe' button 2. Add the full unsubscribe options to the 'Unsubscribe' link, starting with a simple unsubscribe from all/unsubscribe from some radio button option. Constituents who want to unsubscribe from all can then still do so with minimum hassle 3. For the Lists that can be unsubscribed from, these should not be actual named lists from the contacts sections, make a place to create categories (ex: Appeal, News, Event Notification), all it needs is to save a name/description, same as initial creation of a list or tag. Next, add the constituent to each category that they click to unsubscribe from (not category they want to receive, though if you prefer that terminology, add logic to add to all categories that are unchecked). 4. Each new email, have the option to assign categories, the folk who have opted out should then be subtracted automatically from any lists the email is sent to, same as exclusion tags for accounts that have less than 10k emails (also, why does that go away when you reach over 10k emails, that's when you start to need it more, not less). Lot of text, I'd be happy to storyboard the idea if that will add any clarification.

AndrewC508 · ‎02-23-2022

It would be great if there were a way to have campaign participant reports scheduled and then emailed to users. For instance, when I set up a campaign, I don't want to log in to constant contact every Monday morning to pull the participant report and share it with my team. It would be great if I could somehow set it up for delivery when I create the campaign.

RobH2587 · ‎12-09-2021

The system does not remember what folder I am in. In the old system it did. Now when I am in a folder working on emails, when I save the email and go back to campaigns, it brings me to the main campaign page. I then need to select the folder again. It's adding a step in the process. Why not remember what folder I am like the system used to do?

CarolinaChamber · ‎07-21-2021

This survey update has been extremely frustrating. A net promoter score measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round. This score must be calculated on a 0 - 10 scale. Your new numerical scale no longer gives the option at starting at 0 which is a huge problem for accurately calculating that score. Many of your features that made your system useful have been taken away. Please fix them!

JannaP · ‎06-02-2021

I'm not sure if i am doing something wrong but when I put my own hex color in and want to use it somewhere else in the email, I have to put the number in again instead of it having it their as a choice. The other version gave you the last few colors you used. Miss that.

SteveL13 · ‎05-17-2021

Change the way Constant Contact updates Preferences. You need to provide a way for contacts to click on "update preferences" without receiving another e-mail. Most other companies do this. Have a popup appear or automatically go to your website with verification from the initial users e-mail. Have your programmers send a uniquely generated code for every email sent out by Constant Contact. When a user wants to update their preferences, send them to your website by autofilling the e-mail address and use the unique code plus the senders e-mail address to confirm their identity. (Making sure its not an unsubscribe from someone forwarding the email) It is such bad practice to have a second e-mail sent that people need to click on in order to update their subscription preferences. Also rename your option: 1. "Update Subcriptions" (Mange your e-mail lists that this sender has you on) 2. "Unsubscribe from all Future e-mails from ......" (You will not receive any more e-mails from this sender)

MarkS564 · ‎04-15-2021

I was excited to hear about launching of your new survey platform. Unless I am missing something it does not address the one feature required that as made us stay with the legacy survey platform. We need to be able to add images to each of the survey questions. Is this in the plans or should I start looking for a different resource to meet our needs? Thanks

AndyF381 · ‎12-11-2020

Been doing this since August 2007 and this is the worst service.

Product Ideas

Ability to be Notified of Re-used Subject Line

Online raffle or auction

CPE - Add EventBrite as an Action Block

Ability to add personalized note for a Quicksend before sending

CAPTIONS

Connect X (Twitter) accounts for social posting

[Events 2.0] Ability to copy standard email campaigns to event emails

[Events 2.0] Decline option for event invitations

[Events 2.0] Ability to create recurring event for webinars and classes

Change color on clicked links

Default view for new Partner Console Accounts tab

unfiled photos

Selective Unsubscription

Automate and schedule delivery of campaign reports

Saving Folder View in New Campaigns Experience

Ability to edit each option on the "Numeric Scale" question

Recent colors section on color picker missing in cross device editor

Update Profile-Pop Up window instead of Email

Add an image for each question on survey pages

Broken Links

Getting Started with Ideas

What's New?