Product Ideas

I want to be able to download an aggregate list of people emails that bounced. I do not want to go to each newsletter and down load each one at a time. This is so time consuming to do. ... View more

Hello!  We are rebranding and working to update our brand kits across various platforms.  I know Constant Contact has a 'Brand Kit' setting where you can set up logo and color schemes, but I would love an option in settings to automate the font and font color!     Thanks, ... View more

Events should have the ability for registrants to conveniently edit, update, or change their registration within Constant Contact without the need to contact a CC administrator, e.g., to correct any errors made during the initial registration as seen in the registration confirmation email.   This is a common feature available on other event registration platforms. By providing a link in the registration confirmation email to the event registration form populated with the initial registration information, registrants may edit or update their registration.     The focus of online registration should be to make the registration process as accessible as possible without the inconvenience of calling or emailing to make changes. ... View more

It's a program that many medical offices have.  We use this for our scheduling and billing.  There is a field that is designated for email.  That would be very helpful.  Thank you,  ... View more

Unlike Legacy Events, Events 2.0 Beta Registration Confirmation email is missing the custom fields filled out during registration - therefore registrant cannot fully check the accuracy of their registration.    ... View more

I would ideally like to send targeted emails based on a specific product that is purchased. Example: someone buys Art class from Shopify, then customer gets an email saying specific information regarding Art class. ... View more

As an entrepreneur and customer utilizing your platform, I have always been appreciative of the features ConstantContact provides. Your service has significantly aided in the productivity and efficiency of my business operations. Problem Statement: I currently use a plan that allows up to five email accounts on ConstantContact. With multiple accounts, it's becoming increasingly challenging to segregate and manage content, campaigns, and analytics separately for each email account. Proposed Solution: I believe many users like myself would greatly benefit from the introduction of a feature that allows the creation of distinct folders or workspaces for each email account added, all under the same plan. This structure would: Enhance Organization: By separating content, it would be easier to manage and locate specific campaigns or templates related to a particular email account. Improve Productivity: Less time would be spent sifting through mixed content, leading to faster decision-making and action-taking. Allow for Individualized Analytics: With segregated workspaces, users can quickly gauge the performance of campaigns for each email account without data overlap. Benefits to ConstantContact: Besides meeting the needs of customers like myself: This feature can become a unique selling point, attracting businesses with multiple departments or product lines. Enhanced user experience can lead to increased customer retention and positive word-of-mouth referrals. I understand that implementing new features requires careful analysis and development. However, considering the strategic advantages and the potential to alleviate user pain points, I genuinely believe this addition would be invaluable. ... View more

When in various screens there are "Select list" options.  When showing the list it would be great to have more detail. Even just the list count.  Maybe, source and date created would be good too. ... View more

We run repeating events like a day camp, and also have online registration that has our waivers and registration forms for our children. It would be great to be able to use Events on Constant Contact to display them. ... View more

Can you create a dropdown menu of saved email addresses when sending a "Test" email campaign, so I don't have to retype the new addresses in every time?  I send to a lot of different groups of people for approval on each campaign, and this feature would save me a lot of time. ... View more

It would be nice if in the campaign builder when you clicked on the email icon on the path you got a small preview pop up to quickly glance at the email structure/look. ... View more

"contacts" tab should have additional sub tabs listed under that say "lists", "contact", "segments" etc. its very misleading that when clicking on all contacts it takes you to a view page of lists. ... View more

The option you have for RSVP don't always fit our design needs. We love the idea that CC can collect RSVPs but would rather an RSVP button on the body of the email.    Additionally we are a large firm sending verifications to CEOs or SVPs isn't ideal when sending a message if it is coming from the Hines email it should be already be verified.  ... View more

Snapchat has a diversity of posting types and a large audience.  It would be a great help to be able to manage my postings centrally. ... View more

Good Day. I am currently looking to SMS Messaging to my marketing. I live in Canada, and your SMS Service is not permitted in Canada. I will need to open an account with another provider. ... View more

Recently we have run into a problem with email spam filtering software opening emails and clicking on all the links. Our workaround solution is to put a link at the very top of the email that is not visible to a human. This is easy to do on custom html emails: <div style="display:none;"><a href="https://www.ctemag.com/forbots">.</a></div>   But the only thing I have been able to do so far for emails created with the template builder is to put a tiny period at the top of the email that is the smallest font size and is the same color as the background color so it is invisible to the human eye. Only problem with this is that it creates extra whitespace at the top of the emails and technically humans can click on it still. It would be really nice for our company if this could be implemented.   Thanks for listening! ... View more

I recently tried to create a poling option for my customers, and I had about 5 questions to ask them.  I discovered that I needed to click on the poling option every time I needed to create a new question, and that other than a yes or no answer, I couldn't create a response where they could write words.  Once the customer clicked an answer, it went immediately to a "thank you" page.  Most of my customers didn't know what to do from there.  They saw there were other questions, but they didn't know how to get back.  A customer support person wrote a "how to" to follow up my e-mail (which was awesome except for the misspellings).  Some people went back and did it, but most did not.  This totally scews my results.  Suggestion: I would like to be able to create as many questions as I want by just clicking ONCE for a poling option.  I'd also like to create an option where people can write words to better clarify their answers.  I had to include my e-mail, hoping they would just write me back.  My worry was that if they received too many e-mails about this poling situation, they would just unsubscribe, and think I was spam.  That did happen with just one other e-mail trying to clarify how to use that e-mail. ... View more

Hello,   I have a suggestion to help save time when selecting the Actions for selected contacts. It would be nice if that Actions Drop-Down stayed locked at the top as you're scrolling down to select contacts. This way, you wouldn't have to scroll back to the top to select the action. ... View more