Product Ideas

Lousy support - long wait and disconnected. Told I could do something in the "new email" that isn't showing. Offer of a FEE service to get back the template I was using a couple of weeks ago...not very customer oriented at all. ... View more

It would be useful if the least engaged list could be rank ordered or made to show last time the client opened a message. I like to purge my list of anyone who has not opened a message in a year. ... View more

We loved the survey reporting in the old-legacy format  the new format doesn't offer the same features like a nice pdf report with the responses and the ability and ease of printing individual survey responses.   The legacy format was so much better please bring back those features ... View more

You used to show a list of the contact groups/lists to which we are sending. That's gone now, and we miss it. ... View more

II just want to download a document to email and that was an quick click option, now that option does not appear. WHY? ... View more

I would prefer that the closing date and TIME could be edited without having to unpublish the page. ... View more

I'd like to be able to see which contact lists were used for each campaign. Likewise, I'd like to be able to see which list each contact is subscribed to when I look at my contacts. ... View more

You all took the template that I was using and got rid of it.  I know this is a way to have me hire you to create a template for me and get more money from me.  You have only **bleep** me off and made me consider other entities.  Bravo!  Leaving soon... ... View more

You changed this so we cannot put in multiple dates to post To our facebook accounts. Don't like this. ... View more

I would like you to consider having the campaigns displayed differently. I usually look at the old campaigns and copy on to use the color scheme to make a new one to send. The way it is displaying now, it makes it harder with the social media mixed in. It also bothers me that the social medial campaigns don't display the pic I put out with it. Could you separate them? Have the email campaign be the one that displays and a button for the social campaigns? As an add on, the only way a customer links back to the email on our facebook social campaigns is to click on the code below the title. Could you make it so they can also click on the picture that displays? That would be great. We have customers that says it doesn't work. ... View more

I joined Constant Contact as a way to communicate with my team in my business. During COVID, many people turned to network marketing as a way to supplement and provide for their families. I had hoped to use Constant Contact as a way to communicate to a growing team of people about new and exciting things happening. Instead, my account was shut down, without any notice, because of the "industry" I am involved in and because "the industry is associated with today's biggest spam offenders." While network marketing has its share of bad apples (like EVERY industry), there ARE some companies that are trying to do things right and trying to truly help families build legitimate foundations for their families. It's extremely disappointing and unfortunate that Constant Contact chooses not to review campaigns for what they actually are but instead decides that because a campaign matches someone's feelings about the industry overall, they cancel an account. Our industry is based on word of mouth which is of course, how you also build your business. But instead of a referral, I'll be sharing about my extremely disappointing interaction with this business and make sure that others in this industry know that it's clear Constant Contact doesn't support this industry or the people in it. It's not personal. It's business. ... View more

You cannot view the entire report because the URL links are long and the number of unique click numbers are not seen. Please stack each URL so it allows you to see the number of unique clicks on the computer screen. ... View more

I have only used the new surveys a couple times but so far, I'm not a fan. We have a standing survey we use for clients feedback and the old templates are just more user friendly...between the exported report of the responses to the sharing of the link. Maybe I have been doing something wrong but when I download the reports, it does not provide a single spreadsheet with two tabs like the old one did and the new format of the reports is terrible to edit and share. Also with the new ones, I've published a survey and got the shared link to the survey but when several of my staff test it out, it is saying it is in Preview Mode at the top...but there's nothing telling me that it's not done yet. Is it just because I've copied an incorrect link? Or is it because I'm actually working on it and the computer browser knows it or something? I do like the ease of creating the survey is this new format, very easy to drag and drop and choose the type of questions...but that's where the ease stops for me. The sharing and the exporting of the reports is very tough to use. ... View more

Make this file exportable to excel ... View more