Product Ideas

ac-nj_aauw · ‎10-05-2021

I am disappointed that the email send setting changed on this campaign. I do not want to ever ever ever send emails from one of the two email accounts on my profile. I always always always want to use the other one. It is very annoying to have to set this every time. It is even more annoying whenI do configure it properly and then something goes wrong on your end and you are not able to schedule an email to go out and the prompt is to try again. Then I miss changing the send email address AGAIN and NOW IT IT SENT FROM THE WRONG ADDRESS. You asked for feedback, so there it is.

LuisaC1 · ‎10-05-2021

I was unable to build my campaign as I have done it for years. Luisa Chocolatiere

BPSIOffice · ‎10-04-2021

Hello, I see that you have added holidays to your calendar (thank you!!!). Could you please include Jewish holidays too? Thank you so much.

TimMurrill · ‎09-30-2021

The interface is so rudimentary as to be clunky and annoyingly time-wasting. I should be able to batch delete all my bounces and cannot. Seriously. You were first to the post and yet you will eat the dust of other systems that are more elegant and easy to use. Take this as the valuable feedback it is. I want my hour back that I'll spend manually confirming a one-by-one delete. "I've got the time to waste." said no one.

AshleyH8 · ‎09-30-2021

Hi, just started using social posts in constant contact. Works pretty great, except once scheduled or posted the posts seem to end up in a long, unsorted list. Sure I can filter for posted/scheduled/etc, but even then there is not logical order to the posts. How about a sorting option that would allow me to sort them by say date? So at least they're chronological? Filtering by day/week would also be helpful.

AmyM257 · ‎09-30-2021

There should be a blank/editable contact field.

MacombHabitat · ‎09-30-2021

I copied an old email campaign from a year ago and noticed that it still had an old interface for the editing tools. It would be great if any old, copied campaigns automatically updated to the new format. Thanks!

RebeccaM731 · ‎09-30-2021

Lousy support - long wait and disconnected. Told I could do something in the "new email" that isn't showing. Offer of a FEE service to get back the template I was using a couple of weeks ago...not very customer oriented at all.

RogerB77 · ‎09-30-2021

It would be useful if the least engaged list could be rank ordered or made to show last time the client opened a message. I like to purge my list of anyone who has not opened a message in a year.

DonnaP849 · ‎09-29-2021

We loved the survey reporting in the old-legacy format the new format doesn't offer the same features like a nice pdf report with the responses and the ability and ease of printing individual survey responses. The legacy format was so much better please bring back those features

JasonH3499 · ‎09-29-2021

If I have to call for pricing you should include a phone number somewhere

eaglecreek · ‎09-28-2021

You used to show a list of the contact groups/lists to which we are sending. That's gone now, and we miss it.

MichaelT1176 · ‎09-28-2021

II just want to download a document to email and that was an quick click option, now that option does not appear. WHY?

AnnaC639 · ‎09-28-2021

What a useless cheap email editor, it's just unbelievable. I don't know where to start, you just have no real control over the look of the emails, neither in fonts, horizontal spacing/padding, especially how the mobile version should look afterwards. Not even HTML headings (h1, h2...) can be set/predefined (not to speak of own classes), you always have to format everything again. Images are ALWAYS set to full width in mobile view, fixed width or horizontal padding are not possible. Google Fonts are not really implemented, they are not loaded at the client anyway (and even no 'Montserrat' font offered). Lists ALWAYS have "1.0" line spacing, no matter what you set and you can't edit/change/color the bullets. We are often forced to insert text as an image. We cannot edit the email's HTML, or insert our own style sheet. The list of shortcomings and restrictions while editing the very first eMail as a new designer/employee of a foundation using CC was ENDLESS, the user experience is just horrible, the look of the emails is horrible as well, especially on mobile devices. (Even) is 4 x better. I will recommend to change the provider.  

DennisM349 · ‎09-28-2021

I would prefer that the closing date and TIME could be edited without having to unpublish the page.

GeniM9 · ‎09-27-2021

My business partner spent hours completing about 15 hyperlinks in our newsletter a couple of nights ago only to come back today to find nearly all, not all but nearly all, gone. Now, a lot of things we can suggest like she didn't save properly or whatever, but no as I can testify to the fact that all of the hyperlinks were in the campaign as I tested them all in preview mode. They just disappeared and we are the ONLY two that have access to the platform. All y'all have a nasty bug, along with a few dozen more that I'm documenting. This, is the most egregious and perhaps the most puzzling. I spent my evening putting most of them back, four more to go we'll get tomorrow. This should not be happening!! Also, if you want a suggestion you should have a a section on feedback for a 'bug report.' I've been doing software development for a few decades and ALWAYS had a bug report list for internal QA checks as well as clients. Clients appreciate it and also appreciate getting a nice email that says thank you and this is when the but will be addressed.

LonnieT43 · ‎09-27-2021

I'd like to be able to see which contact lists were used for each campaign. Likewise, I'd like to be able to see which list each contact is subscribed to when I look at my contacts.

KristaL80441 · ‎09-26-2021

You all took the template that I was using and got rid of it. I know this is a way to have me hire you to create a template for me and get more money from me. You have only **bleep** me off and made me consider other entities. Bravo! Leaving soon...

CarlW5 · ‎09-26-2021

You changed this so we cannot put in multiple dates to post To our facebook accounts. Don't like this.

LarsA94 · ‎09-25-2021

I would appreciate if the system would remember viewing settings. I manually have to change it to sort by lastname and show 100 each time I log in. Can this be saved somehow to default to that sorting when I log in?

Product Ideas

Email send address issues

Your new formats are not friendly. You removed important features.

Calendar/ Holidays

Bounce and deletes

Sorting social posts

signup forms

Old Campaigns Update to New Editing Tools

No Migration of Legacy Emails

Least Engaged List

New survey reporting

Finding pricing on website

sending

You made this more difficult

Editing line spacing in CPE

Survey

Is Reporting a Problem Frowned Upon Here? Fasten Your Seatbelts Buttercup!

Analytics

Super bleep at you all!

Create Multiple/Recurring Social Media Posts

Save Sort Criteria in Contacts Columns

Getting Started with Ideas

What's New?