Product Ideas

For years now, CC has yet to implement the ability to copy a campaign from one account to another. Its ridiculous.  You charge $49 per transfer and for the last 3 orders, although ok and approval was given, the team waits a week and a half to then send another work order requiring another consent.    From this re "approval" it then takes another 4 days. From front to back, transferring campaigns has taken close to 2 weeks.  Meanwhile, repeated calls and chat with support who has to get oriented and waste yet more time finding the ticket.  Its a circus.  Unacceptable for the prices CC charges.  This has happend 3 times now and client is looking to migrate away from CC.   ... View more

We send out our customers a simple 10 question survey asking why they bought.  The last question asks for any additional feedback.  I get notices that we have "new responses" and when I go to the survey, look under "overall results" and then see the question and it says "number of responses" and then the link to "View Text Answers".  HERE is the challenge.  There is no way to see which ones are old/new.  There is no "sort" button and it's not clear if the new ones are on top of the list or the bottom several pages back.  A "Date" of response column would be great here!  And by default show the newest ones first. We use the same survey for several months at a time and send out in batches to new customers. So, responses may come in over a long period of time. ... View more

Thank you Constant Contact for the May 13th Webinar. What I learned about Subject Lines has doubled the open rate for my last email. Well Done! ... View more

Subject lines are important, but since it is not a valid test unless only one thing is changed, your A/B subject line test isn't enough if I wish to test designs or different copy. Perhaps there is no way for CC to help me make that happen, but I wish there were a way to set up two designs and give the list I want divided into two randomly selected lists so that I did not have to do that on my own. Thanks for the listen! ... View more

Hi! Would like to change the language in landing page's forms. How could I do it? ... View more

Why is it that after several years of feedback your Update Profile feature still doesn't support the ability to update multiple Phone Numbers and Spouse Name ? This is basic functionality. Very disappointing ! ... View more

I think it would be helpful to be able to brand/ design the thank you page that users are directed to once they click an option on a poll block. Since we have the ability to design a signup page, I think the same tech could be implemented for this purpose. ... View more

I hate, absolutely hate, the changes that you have made recently. Why can I not send a preview of the email to myself anymore without paying $10/month? Why can't I see what date and time my emails are scheduled for anymore. I think I might need to consider a different company when it is time to renew unless you can give me some kind of work around for these issues. ... View more

I cannot access my campaign to edit it. When i click the campaign, it says "page not found" ... View more

Returning to the original contact page when accessing a client open in reports. For the past three months I have been asking for a return to the original contact page when clicking on an open in reports within a sent newsletter.   When clicking on a contact in reports of someone who opened the newsletter or followed a link, a window opens with all the information EXCEPT the notes. I have to leave reports and go into the contact tab which is an unnecessary, time consuming step that was not required previously. The notes are very important to me as I keep of record of what was purchased, when, and any other pertinent information when adding a contact.   The new window is not a time saver at all and extremely annoying. Why is that CC is developing all kinds of great features but can't resolve this simple request? Why can't notes be included in the new window? I have accessed "chat" three times now...the representative says they will pass on my request to a developer and then I don't hear another thing about it.   Sorry for the rant but the reports have been made more difficult to access information. Sharon Crute ... View more

When sending out the email link to a campaign, the 'View as a Webpage' option should either be (1) removed, or (2) cycle back to the same page.  Right now, it goes to an error message.  See screenshots below. It makes no sense to have offer that link when it is ALREADY being viewed as a webpage.  Seems like a simple fix.  Thank you.    ... View more

It takes way too many clicks to do basic functions on this site and takes too long in between. For instance, downloading an email to a computer is three. Why? Or if I want to use a previous campaign - also four clicks. Just clunky. ... View more

I would like to save te entire email as a doc file, not a pdf, so I can upload it to my web site Selby Minner ... View more

Hi - I run a network for businesswomen, established 2002. The 12 groups met face to face lunch-time monthly; these have now gone to weekly virtual meetings. I'm planning a Speednetworking session using Zoom -would Constant Contact like to be involved in some way - exciting! ... View more

It would be nice if you could sort the links by number of clicks. I include a lot of links in my emails and it would be nice to Easily tell the popular form the unpopular ones instead of having to page down and think and remember. Seems like an easy (probably not as easy as I think) upgrade. Steve ... View more

I think it is a bit absurd when you lock a user out of their account without paying for a plan. It would still be nice to go back and see what messages I may have sent! ... View more