Product Ideas

It would be so much easier and less disruptive in the email sequence if we had the capability to ADD emails to the already automated existing series. I would like to have the series be 52 emails in length which gives me once a week for a year. It would also be convenient to be able to move emails up or down in the series to accomplish an improved sequence. Please consider adding these ideas as it would certainly make it more convenient for me Alice Gunderson ... View more

We have very specific fields we need to add our contacts. We work in higher education and mostly deal with people from schools, nonprofits, and governmental organizations. There are a lot of unusable fields that get in the way of adding contact efficiently. For example, we do not have "personal" contacts; there is no need for there to be information for home addresses or birthdays. It would be great if we could build templates for contacts that are specific to our needs. Because right now, it takes too long to wade through unnecessary details. ... View more

Hello! It's possible for users to make an unlimited number of Custom Fields. However, when making an email and clicking Insert Contact Details, the list of possible custom fields is limited to only 40. This makes it very difficult for us as we have many custom fields we use to send unique playtesting codes to our game testers.  Please expand the list to include all of the custom fields. Additionally, the list is not in alphabetical order, making it difficult to sort through even if the custom field I wanted was buried in the list. If possible, please let me know when this is updated, thank you! ... View more

I want to add another response button to the RSVP block so that there are 4 buttons not three and delete the calendar option.   ... View more

Some couples share an email so it would be nice to send out birthday greetings to both people. Allow to have two birthdays. We have both couples' birthdays and their unique first names to differentiate whose birthday greeting it is. ... View more

Should advise on length or remove limit or expand to allow more grab ... View more

Still crazy that this is not an option. The mobile versions of our emails look so poor and create for double the work time to try to make something look good in both. You also don't offer the ability to offer multiple links on one image area making the layout look terrible and everything stacked on top of each other! Please correct this.  ... View more

I use folders to organize my emails. When copying an email, they are placed into a folder called Unfiled. Please give an option to choose what folder to copy to. When creating new emails, give an option to choose what folder to save the new email in default could be unfiled or current folder name(show it) -Pete ... View more

Events emails don't seem to show up in the Reporting page. It would be useful to know whether they have been opened at all, and not just who has responded or declined. ... View more

Our emails tend to contain about a dozen links. My normal process is to preview the email then hover over the links in my browser (Firefox). I get a tiny preview down in the corner that I can check for accuracy before sending my email. It would be helpful if I could do something similar in the editor, but with a larger pop-up. There are, of course, alternatives. I could send myself a test copy and click on all the links to verify their destination. But the links are numerous and they're simple enough to visually check without going to all the trouble to actually click on them. A better preview in the editor would be a good feature. ... View more

Would be great if we could have column filters on the users list or at least be able to alphabetize. ... View more

It'd be awesome if I could manually name the list that contacts go to from a lead form on my CTCT FB Ads ... View more

The following posting was dated April 13th, 2021 and as of today, there has been no response or resolution to these issues with the new survey system... As we approach the discontinuation of the legacy survey functions, our disappointment grows.   As much as we like the new survey system and its modern look, there are significant differences from the legacy system that have a negative effect on our use of surveys.    Legacy surveys provided for chained operations; once a survey has been submitted, the respondent is redirected to another site, in our case, a donation/pay page (WePay.) Since this is a primary use of surveys for us, this loss of function is unacceptable and either should be addressed directly or an alternate method should be implemented. Legacy surveys provided for scoring/ranking questions with a comment field. This facility is no longer possible in the new survey system. Although checkboxes could be used as a workaround, the resulting data (data file) is less than functional for these responses as compared with the legacy results.  Legacy surveys provided two essential processes that are no longer as functional in the new survey system:  Individual responses could be downloaded (print version) as a single PDF. The new survey system, to achieve a similar report, requires a cut and paste operation from the individual response screen. The second issue is the resulting data file when downloading a complete response data file. The old system generated a single .cvs file that was easily analyzed. The new file format is, to say the least, ineffective for analysis purposes without considerable manipulation. It would be best for us for you to allow for the continued current status for legacy surveys (copy/edit) until the issues described about are resolved or workarounds or new processes are developed.   Looking forward to your response and plans for resolutions.   ... View more

I would like to be able to print the report just like in the past, but cannot do that and see each link with the number of click throughs. ... View more

Kosovo has been recognized by the United States and the majority of European Union members as country for several years, and yet it is not available as an option to select on the Contact Contact automatically generated list for countries in your "Sign-Up Forms." How can we edit this list to add Kosovo? This is a particular issue for organizations like us that work in Kosovo, but also there is no reason the Constant Contact shouldn't acknowledge a sovereign nation.  ... View more

I love Canva but the integration is not smooth. Sometimes it does not load into my campaign email and I can't change the size of the image after publishing my canva document to make it larger or smaller. Also, the editing page for canva should be bigger, not just a rectangle in the middle of the screen. Thanks. ... View more

The new system of surveys isn't as good as the old system. In the legacy system we could create a question with different categories that we could rate on a scale of words that we could choose. The new system does not allow us to do this and would require me to take one question with a few lines and create a new question for each line. For example, I wanted families to rate our facilities in terms of cleanliness, repair, equipment. In the old system I had these listed and I could choose the rating that I wanted (poor, fair, good, etc) for all of these in the same question. Now this has to be a separate question for cleanliness, another question for good repair, another question for properly equipped, etc. In my mind, the old system had more options and was a better tool. I won't be using your surveys anymore. I'm forced to use Google. Thank you for listening. ... View more

It used to be that we had like five minutes to be able to retrieve the campaign before it actually went out. Now we don't have anytime at all. I tried to retrieve it immediately after setting it up and it wouldn't let me. This is not a upgrade, this is a downgrade. ... View more

The auto-generated lists in the Shopify Integration are nice, but I already have existing lists that I use to communicate to customers. I like the contact-syncing feature but since I can't select an existing list for new Contacts to sync to, I still have to go into Constant Contact and assign the new Shopify Contacts to the lists that I actually use. If I could designate an existing Constant Contact List for Shopify to sync with, I wouldn't have to do this extra step. ... View more