Product Ideas

DanielG4898 · ‎09-27-2022

I would like to know if there is a way to get notified when someone signs up through text!

COMA2 · ‎09-26-2022

Since the new editor was implemented, the editor is running far too slow - I can barely type a few words without experiencing a lag, uploading a photo takes far too long, and the whole process of creating an email has proven to be painful, rather than enjoyable. Clearing caches, using different browsers, ensuring updates are fine - nothing works. It's clear the issue is CC, not us. After reading everyone else's experiences with the editor, I can safely say I'm in the same boat and will be looking for an alternative solution for email marketing.

GBPartnership · ‎09-26-2022

On the Lead Generation page, we have no way to change the text that says "sign me up for news and offers" News and offers isn't relevant to what i'm using this for

JohnC7890 · ‎09-25-2022

Tech nerd bests the **bleep** out of me. Harassment Just to change a card. Looking for a new crm now. You.ifiots give nothing better to do, except hassle long time customers

TheresaC392 · ‎09-24-2022

There should be a way to edit emails after testing

EdithW9 · ‎09-24-2022

Hello. I would like to be able to put my list in a specific order when I select which list to use when I upload an Excel file full of names with emails. I do this on a weekly basis. Thank you. - Edie

HannahR933 · ‎09-23-2022

I think it would create a better experience if contacts could click "Unsubscribe" and the email lists would pop up. Personally, I wouldn't notice the "Update Profile" button if I'm receiving emails that I don't want to be receiving.

CatrineF2 · ‎09-23-2022

We really, really need to be able to add more emails to a series of emails. We constantly add lessons, but someone that just joined needs to start on lesson 1.

mcmcmahon · ‎09-21-2022

When will the old features come back of matrix rating survey? We cannot use your platform anymore since this feature went away. We are paying for premium and not receiving premium service.

AriL1 · ‎09-20-2022

It takes so much time trying to figure out how to copy and edit a campaign. It used to be so easy to change the color of a block, now it is impossible unless you talk to Support. And sometimes they do it themselves and sends you a copy, but you don't know how to do it next time. Unbelievable how complicated you can turn a simple way to do it into an impossible task. What is the purpose for this? It is discouraging.

TomO840 · ‎09-19-2022

I'd like to see an exclude list that will eliminate contacts on a regular mailing. Let's say I have one big list of contacts and I'd like to tell them I'm offering a 50% discount. But I don't want to tell this to my customer list. So, I would mail to my entire list but NOT those in my separate customer list. Likewise, I have a general list that I send both housing info and seasonal greeting messages to. Some says I want to housing info, but not the greeting cards and others say I want to holiday messages, but not the real estate info. It would be nice to "tag: no housing info"" to those to exclude when I send greeting cards and likewise, tag those who only want housing info i could tag "no greeting msg". That would eliminate a massive tagging or duplicate lists for those that only 1 or the other: especially if there is just a handful to contacts that are the exception. Another benefit might be: Immediately after a trade show, you may want to send a note out to each attendee that stops by you booth, but segment the newbies from existing clients. The this "exclude" feature you count email the new list and exclude the clients. this eliminates a message going out to your attending client that says "Hope to do business with you in the future"; embarrassing. or having to manually segment the leads after a long tiring trade show.

TimothyK673 · ‎09-19-2022

My suggestion is you make it work because currently it sucks. Why even have an integration button? Customer service call for half an hour waiting until anyone answers and tells me we can't fix it. Chat help, same thing...we are currently researching...blah blah blah... Just refund my money please, until it gets fixed.

STWServe · ‎09-15-2022

This week I noticed a change in the color of the cursor on the edit screens for campaigns. It's now white, which makes is almost impossible to see when there's a white background. It's affecting both html and non-html emails campaigns. Can we get this changed back to black? It's adding an extra layer of challenge to send emails.

ScottW449 · ‎09-14-2022

Hi -- Lots of problems with the updated interface. Would love to be able to go back to the old interface. Since the update I can no longer drag and drop images from my desktop into my emails I am creating. So now I have to go through a mutli step process when before it was a single step. What I do is image heavy so this is a big deal regarding the speed at which I can get this done. Can you bring this back? When I move something it no longer is an independent image -- it is joined with whatever is below it and adopts the same colors etc and cannot be altered without simply creating it from scratch and deleting the existing item I just wanted to move. Again a multi step process that was once a single step. Could you simply add an up or down arrow that can move things up and down the email? Really if I could go back to the old interface I would. It was superior to what is there now.

BobM240 · ‎09-13-2022

It should be EASY to send a follow up email to the opens, without having to download and upload.

DenverAlphaPhi · ‎09-13-2022

We are an alumnae group with a volunteer exec board. It appears the social media aspect would connect to my personal FB acct as I access our group page via my personal acct. I wish it would connect to a group within FB. I do not prefer to share my personal FB for the organizations use to post. (only for security and consistency when presidents change).

Sharon_Manuel · ‎09-02-2022

I got a call a few minutes ago from CC. Apparently my credit card wasn't being accepted for the monthly charges. My apologies! This is an account I usually only use 2-3 times a year. What happened is someone was able to read my card data from my purse, and made a fraudulent charge, so I had to get that card cancelled and replaced. I completely forgot about the fact that the card was being used for monthly charges from CC. ANYWAY - thank you for your patience and. the very polite call I got earlier today.

EdwardH523 · ‎09-01-2022

SherylJ8 · ‎08-31-2022

When I update contacts, due to Mailbox full, etc - I look at engagement (when was the last time they opened one of my emails?) If it has been 6 months or longer, I move them to 'Bounce.' When I go to edits their lists, it would be so helpful if I could click and see a longer listing of all the lists rather than just a handful at a time. It would also be helpful to have a field on their engagement or details page with their last open date.

VeneciaR · ‎08-31-2022

I strongly dislike the new version with all its limitations. We can no longer copy our old campaigns and will have to now create everything from scratch. Our brand was using color backgrounds with different colors for each row, which is no longer allowed. So, not only will we need to rebuild everything but we'll need a new design. Very unhappy customer that will be looking for alternative software solutions.

Product Ideas

Text to sign up

Can't do my job effectively with the new editor

"News and Offers"

Hasse for your customers

edit function after testing

Order my lists

Unsubscribe from a specific email list instead of updating profile

Auto responder

Survey Features Bring Back

CHANGING THE COLOR OF A BLOCK IS SO COMPLICATED

Provide a new mailing list feature called "excluded list"

Google integration

Change the cursor color back to black

New interface has basically broken many of the features that made this easy to use

sending emails to a camapign segment

Connecting to Social Media

Compliments on Credit Card Inquiry Service

Chat doesn't work for people with limited computer competency. Conversation is best!

Drop down for Lists as updating Contacts

BRING BACK THE OLD VERSION

Getting Started with Ideas

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