Product Ideas

There should be a way to edit emails after testing ... View more

We really, really need to be able to add more emails to a series of emails. We constantly add lessons, but someone that just joined needs to start on lesson 1. ... View more

It takes so much time trying to figure out how to copy and edit a campaign. It used to be so easy to change the color of a block, now it is impossible unless you talk to Support.  And sometimes they do it themselves and sends you a copy, but you don't know how to do it next time.  Unbelievable how complicated you can turn a simple way to do it into an impossible task.  What is the purpose for this? It is discouraging.   ... View more

I'd like to see an exclude list that will eliminate contacts on a regular mailing. Let's say I have one big list of contacts and I'd like to tell them I'm offering a 50% discount.  But I don't want to tell this to my customer list.  So, I would mail to my entire list but NOT those in my separate customer list. Likewise, I have a general list that I send  both housing info and seasonal greeting messages to.  Some says I want to housing info, but not the greeting cards and others say I want to holiday messages, but not the real estate info.   It would be nice to "tag: no housing info"" to those to exclude when I send greeting cards and likewise, tag those who only want housing info i could tag "no greeting msg".  That would eliminate a massive tagging or duplicate lists for those that only 1 or the other: especially if there is just a handful to contacts that are the exception. Another benefit might be:  Immediately after a trade show, you may want to send a note out to each attendee that stops by you booth, but segment the newbies from existing clients.  The this "exclude" feature you count email the new list and exclude the clients.  this eliminates a message going out to your attending client that says "Hope to do business with you in the future"; embarrassing. or having to manually segment the leads after a long tiring trade show.   ... View more

It should be EASY to send a follow up email to the opens, without having to download and upload. ... View more

We are an alumnae group with a volunteer exec board. It appears the social media aspect would connect to my personal FB acct as I access our group page via my personal acct. I wish it would connect to a group within FB. I do not prefer to share my personal FB for the organizations use to post. (only for security and consistency when presidents change). ... View more

I strongly dislike the new version with all its limitations. We can no longer copy our old campaigns and will have to now create everything from scratch. Our brand was using color backgrounds with different colors for each row, which is no longer allowed. So, not only will we need to rebuild everything but we'll need a new design. Very unhappy customer that will be looking for alternative software solutions.  ... View more

This has been a terrible Constant Contact week. My creativity has been severely limited by the platform.   So here is my question: Why can a 'button' only lead to documents and websites, etc? Why are we limited? My images are already there in the library, can't you just link it so the button accesses the image data base as well? Very limiting thinking with this exclusion from the menu.  Would love to see this change! ... View more