Product Ideas

We would like to view and export the contacts who are in the queue in a given automated series. ... View more

need to set up standard HTML sign up for not these inline popups. How do I get just the sign up form information to submit from my site to add to the list? ... View more

1) Tried completing the 'Org Details' section but an error message popped up advising to correct the issue - however, there was nothing highlighted to let us know what needed to be changed? We had to engage with support, and the process took a good 20 minutes to solve. Turns out your 'Additional Info' line does not like BULLETS, but this we found out on our own. Pretty frustrating, time-consuming process, for a standard block of company info. ... View more

We need a field to provide extra info per each fee listed. Ideally either displayed directly below the fee, or click a "circle I" information icon to show. ... View more

It would help to be able to include other contact fields, like company name, in the results list and corresponding download. ... View more

Why cant I edit the email that goes out after this? ... View more

How do you print the social media report? OR export it to an excell format? Can it be done? ... View more

I'm a web design professional a 47 years experience. I use constant contact a few times a week. I am in an area with slow data speeds and I would like you to consider those of us who are for your user experience in your web design. Your landing page after login as well as logging in take a couple of minutes each and as I watch the information go by in the lower left corner of my screen I see it waiting on your cloud service, something called rlimatrix, Google analytics, and other things where you've not only loaded up so much data mining software that it's slowing your page way down but you're also loading so many graphics and other junk on the login landing page it just takes forever. Please put all that marketing stuff in a separate tab so it doesn't slow the loading of our dashboard page so we can get right to work. Sometimes as recently as yesterday it even loaded just all of your marketing pitches at the top of the screen and said we're sorry we can't upload your email campaigns right now. Next item, is your bulleted lists. If you're using a bulleted list in a narrow column, you have your bullets and dented so far that we can only fit one or two words after it all the way down the column and it just looks very bad as far as layout. To be correct, your <ul><li> should first be set flush left with the column. Right now you have indented them in at least a couple of em spaces, or what looks like about a quarter of an inch on the screen. That is not only bad lad it's just not correct sentence structure. Now the second set of bulleted lists, for example if you had one bulleted list underneath another one, that one would be invented further. But not the first one. Please start your bulleted list up against the left side of the screen so the bullets are resting right on the left even with the text above it. ... View more

It would be very, very helpful if Contant Contact had a "copy format" button as one of the options when creating an email. I spend so much time recreating the wheel. Thanks, Katie ... View more

It would be useful to have a subject line for the Contact Us form, and to be able to use that subject line to send those questions or concerns to a specific email address. For example, if someone picked "Payment Questions" those submissions would be sent to the person who handles payments instead of everyone in the office receiving those submissions. ... View more

I find it hard to believe that a service centered around email would not allow its users to contact them via email! Is this a joke? ... View more

The Email Performance shows the Open Rate broken out between Desktop and Mobile Device. Is there a way that I can see the Open Rate broken out by Laptop, too? ... View more

Hello, it seems like it should be fairly simple to have a landing page with a video embedded. I would like my leads to see a quick video and then give their contact information. ... View more

Canâ t modify last field in form on a phone. Itâ s shows below your dumb footer. Very poorly designed. Fix your site so modifications can be made from phones. ... View more

I've been using Constant Contact for many years. One of the main reasons I've thought so highly of your product is the excellent customer service I got when I called "Contact Us" for help. Troubleshooting by talking to someone is the best, most efficient way for me to work, and I was very rarely, if ever, disappointed in the prompt, expert assistance I received. My experience today: I've now been on hold for 34 minutes. The automated operator said your support team was very busy and that I'd be on hold for about 10 minutes. Yesterday I called and got the message from your automated operator that the wait would be at least 30 minutes. So I went to chat, and got some good help, but now I need to finish up that inquiry by talking with someone. I'm guessing you thought long and hard about changing to this system. From my perspective, you didn't make the right decision. Thanks for your time. Janet I'm sure you thought long and hard about moving to this system. ... View more