Product Ideas

The abandon cart email needs a custom link option so I can apply tags for internal tracking. Is that something that can be provided? ... View more

I already chose OptinMonster. I spent hours setting that up. Now I have come back to this page, and the only OptinMonster link just tries to sale me OptinMonster again (at a lower rate than I already paid!). Frustrating. ... View more

I love that we can store our documents here and link to them as needed. I would really like to be able to see a metric of how many times the PDF has been viewed, or even better, downloaded. Is that possible? ... View more

I'd like to be able to edit this easily and add one thing into the third email. Wish there was a way I could do that. Please let me know if there is. ... View more

invoices are not well displayed/setup. Unlike other online apps statements/bill/invoices are and are not a separate doc for easy download. Has not changed in since I first subscribed more than a decade ago. ... View more

I hope you have ceased advertizing that you do Healthcare SEO. You cannot finish one ... View more

Please add the ability to have more physical addresses ... View more

Why does feedback go to a customer forum. Does any one at Constant Contact look at Feedback?. Will I ever get a response from Constant Contact? ... View more

It would be helpful of I could duplicate a series of emails rather than add email steps one by one. I am building an email campaign that includes a base email. I would like to duplicate that 31 times and then edit that message for each one. ... View more

this screen should show the name of the contact list used. ... View more

why can't I see all my contacts. You only allow 500 at a time ... View more

There was all kinds of not quite right information about email in the webinar today. RE: Try Something New - Digital Marketing Trends 2021 - Free   Most domain names are around $10-15, not $20 as the host said.  The top two registrars are GoDaddy and Enom/TuCows. With us (ENOM), .com and.net are $12.  GoDaddy does a bait-and-switch, offering domains for $1.99 which renew at $16.   Web hosts can provide email services as well as the domain registrar and outside resources (Microsoft Exchange, etc.), but many do not allow mass marketing (sending) which is why ConstantContact is necessary.   For some (Iike us) basic email is FREE with hosting (30 mB), 10-20 accounts depending on the hosting level (starting at $10/month). ENOM charges $1 per month per address (12 GB). GoDaddy charges around $2 per month.   It is also possible to read/store/reply to hosted email FROM INSIDE GMAIL.   Not all email providers include Alias options, but when available, lots of ALIAS email addresses can be added to any root @email. It's very useful for source tracking and spam management.  An alias can be instantly removed along with all the spam that comes to it.   An added security feature is that an alias email address cannot be used to log in or send:  right key, wrong door.  My email alias is contact@webicity.com.  If you knew my email password you could not log in or access my email. ... View more

Hello,   Unsatisfied customer. Your platform was not a good fit for me but I gave it a try.  The training session that was provided was very rushed and not helpful but I went forward and attempted to figure it out on my own, did not work.  My new billing period starts on 5/9/21 and I called today to cancel prior to the start of it.  I was told I would not be refunded the $45 that was charged to my credit card even though the cycle has not even started yet!  That really topped it off for me.  I will not recommend this platform to anyone and if asked for feedback will not have positive things to say.   Sincerely,   Shelly Hathaway ... View more

I used to be able to customize the time. Now I have only two choices,...top of the hour and half past. This is not opportune. I like sending at 45 or 50 past the hour. Can this be customized? ... View more

You are blocking me from being able to create an email campaign with this pop up ... View more

Hi, I would like for a new feature to be added to ConstantContact email marketing. I would like for compaign after being sent to be hosted and veiwed as an webpage for people and organizations that do not allow HTML format email to be viewed. Most US Federal government email servers do not allow for emails to be viewed as HTML, most of them allow plain text or rich text format which sending out a webinar annoucement or newsletter in HTML format can be quite challenging. I fully under the archieving feature but I think having this email viewed on a web page would great addition as a service offering and differentiate over other email marketing platforms. ... View more

I had to resend 3 emails yesterday. Your office was closed on Sunday so I decided to pull up my original campaign and use the resend button. I never did this before and it looked to me as though the email was resent to the same people as my original email. Later my boss received an email saying the emails didn't send. This morning I learned that you can't resend using the original email you need to make a copy and then resend it to the recipients. The info under reporting as well on the campaign page is misleading. I thought everything was fine but it was showing results from sending the campaign the first time. Please take a look at how this process works (resending a sucessfull campaign a 2nd time), to see what you can do to improve the process. Thanks ... View more

please include whatsapp ... View more

Thank you for showing me how to use your 'Segments'. It has been helpful! Next question - Is is possible to add a criteria section for Bounces? Specifically, I would like to automatically eliminate all Bounced - Recommended for Removal contacts from my segment. Right now, I have to create a Bounced list and then remove it from my send list. This is just a few extra steps but it can get annoying doing it over and over. Because we maintain our contact list in another CRM and then upload it to Constant Contact, deleting the 'Recommended for Removal' contacts will not do us any good and they will just be loaded right back in when I bring in the updated contacts from our CRM. ... View more