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reopening a closed event

0 Votes

Hello, 

You all should consider looking into providing an option to reopen closed events. It requires too much work to update everything when we are forced to create a copy of the event instead of having the opportunity to just extend the registration date. Please reconsider this option to make it less cumbersome for your clients. Thank you. 

3 Comments
William_A
Administrator
Status changed to: Gathering Information

Hello @AIRProject ,

 

Why would an event that's already ended need to be re-opened? When the event was still active, were you unable to update the event's dates for later, or did you not realize you needed to change your active event's dates until after it had already passed?

AIRProject
Rookie

The event has not taken place yet. It's the registration portion that needs to be reopen. Most of the time people have a registration period prior to the event taking place. In my situation the registration period is what we needed to be extended but we were not able to extend it because the date we set for registration to end had past. 

Either way, things change and users should have the option to adjust events and dates that are created especially if they are trying to maintain any registration information for that particular event. What if someone had to reschedule the event and they don't want to lose the registration information they already have? Simply updating the details would be more effective instead of creating a new event to get people to re-register.  

 

William_A
Administrator

If you want to close off registration for an event, prior to the event's actual date, then you'd just setup the event's tickets to only be available till a certain date. When there are no available tickets, the event will still be active and manageable, but people won't be able to register for it. This leaves things open so if you need to reschedule the event, ideally you wouldn't be doing it after the event's date has already passed, and can just make an edit to the event. 

 

Additionally, setting up an event to have dates different than the actual event itself would just result in the contacts' calendar links and other elements being skewed.

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