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JaneC01
Campaign Contributor
0 Votes

Your event registration system requires a Contact but the contact sometimes registers more than one person.

The registration confirmation email only goes to the contact and not each registrants.  Each registrant/attendee should receive their own email confirmation of their successful registration for in-person or virtual events. 

 

Also, Pay at the Door doesn't show that members can pay by cash, check or other options at the door. 

 

This system really needs some finessing.  thank you 

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William_A
Administrator
0 Votes

Hello @JaneC01 ,

 

At this time, only one email address can be used for event registrations, partially due to anti-spam compliance. If you must be able to directly email and notify all individual ticket-holders, then I'd advise setting up your event to only allow one person to be able to register at a time.

 

Different organizations will have different payment methods available at the venue. If you make "Pay at Door" a payment option for your event, you can fill out what options are available to your registrants in the Payment instructions: section. For example:

pay at door options.png

 

For additional info regarding ticket and event setups, please see our Events 2.0 FAQ.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @JaneC01 ,

 

At this time, only one email address can be used for event registrations, partially due to anti-spam compliance. If you must be able to directly email and notify all individual ticket-holders, then I'd advise setting up your event to only allow one person to be able to register at a time.

 

Different organizations will have different payment methods available at the venue. If you make "Pay at Door" a payment option for your event, you can fill out what options are available to your registrants in the Payment instructions: section. For example:

pay at door options.png

 

For additional info regarding ticket and event setups, please see our Events 2.0 FAQ.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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