How do I remove Recaptcha box on website?

ivmmag · ‎12-17-2017

Hello - I have installed the CC newsletter signup form on my wordpress blog, and it creates a large Recaptcha box on the bottom right of the page (which is all pages, because the signup form is on all pages in the sidebar.) This box is intrusive and unsightly, and I would like to remove it - how can I do that? I created the form within the CC account - I have not used a plugin. I am including a screenshot - thanks.

Adrienne_B · ‎02-17-2018

Hi @UnitySavannah

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

I have added your feedback to the already in place feature request. Please feel free to reach out with any other feedback you have, we are always happy to hear it!

Thank you for choosing Constant Contact. Have an awesome weekend!

Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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ChuckB949 · ‎01-09-2019

Thanks so much! Other codes in the forums on here didn't work, but this one does!!

Frankie_P · ‎01-14-2019

Hi @ChuckB949

Thanks for letting us know this code has worked for you. We're always happy to help and here to answer any future questions you may have!

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

CraigTarling · ‎09-15-2021

Thanks. Took time to find your solution but worked. Thanks again

LyricVT · ‎01-23-2018

Please come up with a solution Constant Contact. One that is not terrible please, it is awful on mobile, blocking content and navigation and just unacceptable.

Curtis_P · ‎01-23-2018

Hello @LyricVT,

I'm sorry to hear that these forms do not work for you. We appreciate your feedback and this is definitely something that will be submitted to our development team as a suggestion. Please let us know if there is anything else we can do for you.

Thank you,

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

UnitySavannah · ‎02-16-2018

I agree that I do not like the recaptcha box for all the reasons already stated. Please add my vote to remove this. Thank you!

SusanneW · ‎02-23-2019

To make it inline instead of fixed along the bottom right corner of the browser, use this CSS:

div.grecaptcha-badge{
position: static !important;
}

Zoe_H · ‎02-24-2019

Hello @SusanneW,

That is great advice! Thank you so much for that information.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

SOT-AZ · ‎06-21-2024

The Chatcha box is ANNOYING and it also caused problems with my Malwarebytes which cause the form to hang and not submit. It should be optional

Caitlin_M · ‎06-22-2024

Hi @SOT-AZ. Have you reviewed the workaround provided by a fellow customer with inserting additional code earlier in this thread?

--

Caitlin M.
Community Manager

StephenN71 · ‎09-19-2024

This CAPTCHA box is causing some accessibility concerns. If there is no option to remove the CAPTCHA box, is it possible to address the accessibility issue that it is causing?

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