Re: I don't like this new upload system - Constant Contact Community

PeterA8569 · ‎04-29-2022

Since this "new" upload system, I have had nothing but problems uploading the weekly bulletin. Can you please go back to the old way you had been doing it?

Frankie_P · ‎04-29-2022

Hi @PeterA8569

Which upload system in your account do you not like in your account? What problems are you having with doing this?

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

PeterA8569 · ‎06-04-2022

I used to be able to just replace one document with another. Now I have to go to the library, copy a URL, then paste that URL into the document and pray that it works when I preview the document. 8 times out of 10 times, it doesn't. What used to take me 15 minutes tops to do now takes over 45 minutes if I'm lucky.

William_A · ‎06-06-2022

Hello @PeterA8569 ,

Can you elaborate any further on where you're running into issues? I was able to easily switch out the document link in my own emails, both for documents I already had loaded, as well as for newly-uploaded ones from within the editor screen. I also had no issues when replacing the first page image of the document in my email.

Is your issue with wholly replacing the document in your Library - keeping the same URL but plugging in an entirely different PDF? Or are you encountering your issues when simply editing the links/buttons and images in your email?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

I don't like this new upload system

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.