Solved: Importing Canva Designs with Links - Constant Contact Community

DonnaA793 · ‎09-04-2024

Hi folks!

This may be a silly question to all you CC pros out there, but I want to create a Canva document with links and then import it to Constant Contact, so it can be emailed to my list. How do I get the links to work? Is a pdf or jpeg document better to use, and can I have more than one link in the document?

Thanks!!

William_A · ‎09-04-2024

Hello @DonnaA793 ,

Ultimately, PDFs can't be embedded into emails sent through us, so any links wouldn't be accessible from the email itself. Images can only have one link applied to them, so (for example) when you make an email from a PDF conversion, the image that's generated of the first page will be setup to automatically link to the associated PDF. Since click tracking rewrites can't be applied to external pages, there won't be any click reporting to gain from links within the actual document.

Generally speaking, Canva is best used to make standalone images that can be inserted via the email builder, or be linked to as fuller PDFs you host in your Constant Contact library or a cloud drive. You can obviously include as many links as you'd like in the PDF.

See also:

Inserting text links

Inserting image links

Inserting button links

Avoiding image-only emails

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William A
Community & Social Media Support

View solution in original post

William_A · ‎09-04-2024

Hello @DonnaA793 ,

Ultimately, PDFs can't be embedded into emails sent through us, so any links wouldn't be accessible from the email itself. Images can only have one link applied to them, so (for example) when you make an email from a PDF conversion, the image that's generated of the first page will be setup to automatically link to the associated PDF. Since click tracking rewrites can't be applied to external pages, there won't be any click reporting to gain from links within the actual document.

Generally speaking, Canva is best used to make standalone images that can be inserted via the email builder, or be linked to as fuller PDFs you host in your Constant Contact library or a cloud drive. You can obviously include as many links as you'd like in the PDF.

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