Solved: Prepare images for upload - Constant Contact Community

Barbie · ‎08-08-2023

What is the most time efficient method or process for uploading images into the Constant Contacts newsletter? This is extremely frustrating when it appears any image from my taken must be manually modified to meet specifications. I have a Macbook and have researched what is on your website. Please provide any guidance you can for further assistance to help speed up the photo editing process for the strict criteria for image uploading approval.

William_A · ‎08-08-2023

Hello @Barbie ,

There's not much I can really recommend to expedite this, if the images meet the basic criteria for import, then they should be able to upload multiple straightaway without needing further editing.

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Some devices (particularly Apple devices - Macs, iPhones, etc.) will have an image saved with its metadata in a different orientation, resulting in the image appearing sideways when uploaded to a cloud or other browser-based service such as ours. Luckily it's easy to edit the image after uploading to be the correct rotation / orientation, using our image editor.

If you're still seeing the original sideways version, even after making and saving the change as a new image, then your browser is likely experiencing a caching error that can be resolved by clearing its cache, fully exiting/quitting, and then re-opening.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎08-08-2023

Hello @Barbie ,

There's not much I can really recommend to expedite this, if the images meet the basic criteria for import, then they should be able to upload multiple straightaway without needing further editing.

---

Some devices (particularly Apple devices - Macs, iPhones, etc.) will have an image saved with its metadata in a different orientation, resulting in the image appearing sideways when uploaded to a cloud or other browser-based service such as ours. Luckily it's easy to edit the image after uploading to be the correct rotation / orientation, using our image editor.

If you're still seeing the original sideways version, even after making and saving the change as a new image, then your browser is likely experiencing a caching error that can be resolved by clearing its cache, fully exiting/quitting, and then re-opening.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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