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Setting up a new account manager but password error

user645794
Rookie
0 Votes

We cannot set it cuz it keeps on saying password is not strong enough, but it is !!!

1 REPLY 1
William_A
Administrator
0 Votes

Hello @user645794 ,

 

These are the requirements for passwords:

  • Passwords must be at least 12 characters long.
  • Passwords can contain alphabetical letters (A-Z) and (a-z), numbers (0-9), special characters (! @ # $ etc.), and spaces.
  • Passwords should not contain any part of your username.
    Ex: username: xyz@abc.com
          password: xyz123 (or) abc678
  • Your new password cannot be the same as your last password.
  • Your new password cannot be one that's listed on an industry database we check of easily guessed or compromised passwords.

 

See our main article on changing passwords, for further insight on these requirements and best practices.


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William A
Community & Social Media Support
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