Setting up my account and proceeding with emails

VickiJ29
Rookie
0 Votes

HI I logged into my account which I just opened today. I dont see where I start? I tried to set up the account but when I select that It doesnt take me to a place to do that. Can I talk to someone on the phone to guide me please

1 REPLY 1
William_A
Administrator
0 Votes

Hello @VickiJ29 ,

 

I'd recommend following along with this article when you're creating your first email.

 

When you have the time, we also have a Getting Started guide (also available in video format), with relevant links for newcomers using the system. You're also welcome to call our general support so you can work 1:1 with an agent, and also screenshare while you're logged into the account.

 

Our Community also has resources under the Get Help and Resources tabs at the top, particularly for the Expert Advice page and Onboarding Hub pages.

 

Otherwise, our Knowledge Base has articles available for all the different tools in our system, with written instructions, visual aids, video tutorials, and common troubleshooting steps as well.


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William A
Community & Social Media Support
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