Solved: Videos - Constant Contact Community

GeoffM54 · ‎12-04-2023

Are there plans to allow other video formats than youtube? I have a lot of promo videos I would like to use but they are not in youtube format?

William_A · ‎12-04-2023

Hello @GeoffM54 ,

The video block in the cross-device/platform editor allows for other video hosting sites, however they still need to be compatible in a way that procures a thumbnail via embed.ly, which is typically only applicable to dedicated video-hosting sites. Keep in mind that videos aren't embedded into emails, they're linked to. The video block is essentially an image block, with an auto-generated play button on top of the thumbnail info provided by the host site.

If a link to a video you're trying to add isn't compatible with the video block, then I'd advise using one of normal linking methods:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎12-04-2023

Hello @GeoffM54 ,

The video block in the cross-device/platform editor allows for other video hosting sites, however they still need to be compatible in a way that procures a thumbnail via embed.ly, which is typically only applicable to dedicated video-hosting sites. Keep in mind that videos aren't embedded into emails, they're linked to. The video block is essentially an image block, with an auto-generated play button on top of the thumbnail info provided by the host site.

If a link to a video you're trying to add isn't compatible with the video block, then I'd advise using one of normal linking methods:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Videos

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.