Solved: Re: Videos - Constant Contact Community

GeoffM54 · ‎12-04-2023

Are there plans to allow other video formats than youtube? I have a lot of promo videos I would like to use but they are not in youtube format?

William_A · ‎12-04-2023

Hello @GeoffM54 ,

The video block in the cross-device/platform editor allows for other video hosting sites, however they still need to be compatible in a way that procures a thumbnail via embed.ly, which is typically only applicable to dedicated video-hosting sites. Keep in mind that videos aren't embedded into emails, they're linked to. The video block is essentially an image block, with an auto-generated play button on top of the thumbnail info provided by the host site.

If a link to a video you're trying to add isn't compatible with the video block, then I'd advise using one of normal linking methods:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎12-04-2023

Hello @GeoffM54 ,

The video block in the cross-device/platform editor allows for other video hosting sites, however they still need to be compatible in a way that procures a thumbnail via embed.ly, which is typically only applicable to dedicated video-hosting sites. Keep in mind that videos aren't embedded into emails, they're linked to. The video block is essentially an image block, with an auto-generated play button on top of the thumbnail info provided by the host site.

If a link to a video you're trying to add isn't compatible with the video block, then I'd advise using one of normal linking methods:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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