After I upload a photo to the library my option to "browse more files" or "Done" do not appear. My only option is to click on the "x" in the upper right hand corner. It says my upload was successfully discarded, however, the photo shows in my library, (which I want it to do). Please advise.
Hello @CalvaryEpiscopal ,
If you're not seeing any options to confirm the upload or continue, this would indicate that you're too zoomed in, and the pop-up window for the library window is being partially cut off. I'd advise zooming out on your screen a bit (CTRL - on PC, CMD - on Mac) or setting your browser screen's zoom to 100% (CTRL 0 on PC, CMD 0 on Mac).
If the issue is that the image is showing with a green checkmark, but the bottom buttons are stuck as showing "Cancel" and "In Progress," you can safely exit that window (either through the X above or the cancel) and the checked files will have uploaded. If this is your situation, our devs are aware of the issue, and are working to address it.
I am having this exact problem and the images are NOT saved when I cancel and exit out. I'm in a loop of images with green checks and no way to insert them in a document.
Any idea when this will be functional again? I get the green check box, then cannot safely exit with uploaded files. I have no uploaded files.
We don't have any ETA as this is a very new issue. The devs are still investigating.
User | Count |
---|---|
39 | |
25 | |
20 | |
16 | |
16 |
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereFeatured Article
Save time and build effective marketing campaigns with Campaign Builder.
See ArticleFeatured Thread
Do you like to paint? Play sports? Garden? Whatever the hobby may be, join the conversation and tell us about it!
View threadFeatured Article
Check out all the great articles, discussions, and events for the month of June!
See Article