Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

user emails

SOLVED
Go to solution
SafeHouseBlackHistoryMuseumB4
Rookie
0 Votes
Note that the username comes up as our organization's email. I am the account owner and would like to use my personal email for communications. then I would like to add an account manager and use his name and email. Can you provide a scenario of what this should look like. thank you
1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @SafeHouseBlackHistoryMuseumB4 ,

 

You'll just need to make sure any emails you utilize for your From or Reply-To address are verified on your account. You'd just update the header of your email while editing it, or on the scheduling page, when you need to change who the email campaign is coming from. 

 

If you're sending using your own unique domain (as opposed to a free one like Gmail, Yahoo, etc.), then I'd also advise setting up your account for self-authentication to ensure the best delivery rates. 

 

If you need guidance on adding and managing users to your account, please see this article


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SafeHouseBlackHistoryMuseumB4 ,

 

You'll just need to make sure any emails you utilize for your From or Reply-To address are verified on your account. You'd just update the header of your email while editing it, or on the scheduling page, when you need to change who the email campaign is coming from. 

 

If you're sending using your own unique domain (as opposed to a free one like Gmail, Yahoo, etc.), then I'd also advise setting up your account for self-authentication to ensure the best delivery rates. 

 

If you need guidance on adding and managing users to your account, please see this article


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST