About Caitlin_M

Caitlin_M · ‎10-16-2019

Hi @marsdm. These are great ideas! In regards to the first point, would you like to have respondents leave a comment on the confirmation page they see after selecting the RSVP option or some other time before that screen?

Caitlin_M · ‎10-16-2019

Hi @SCEMA2018. Could you please explain more about this experience? What type of campaign were you creating? Were you creating a campaign or viewing a test?

Caitlin_M · ‎10-16-2019

Hi @ReginaG61. You can layer text over a photo using our image editor and the text box can be placed wherever you would like on the photo. Is this what you were looking to do?

Caitlin_M · ‎10-16-2019

Caitlin_M · ‎10-16-2019

Hi @ReginaG61. The images in these templates are created by our template team and are not editable. Would you like to be able to change the text (such as a text overlay block) or have a scroll option where you can select a banner that fits your needs more?

Caitlin_M · ‎10-16-2019

Caitlin_M · ‎10-16-2019

Caitlin_M · ‎10-16-2019

Hi @DonP980. Thank you for your feedback about our sign up forms. Would you ideally have multiple locations saved under your settings and then select the appropriate location when creating the sign-up form? Or would this be something that was entered manually each time, similar to when you have created a campaign?

Caitlin_M · ‎10-16-2019

Hi @TerriL3. Sending times is a great thing to consider. We have suggested sending times based on your industry but I can see how it would be useful to have this shown in your account as well. I'll open this up for voting!

Caitlin_M · ‎10-15-2019

Hi @user824506. We'd love to help you get started in your account! What were you finding complex? How were you planning on using your account?

Caitlin_M · ‎10-15-2019

Hi @JeffD088. That's a great idea! We have an article that explains bounce types but I can see how it would be useful to have this information more readily available in the account. I'll open this up for voting.

Caitlin_M · ‎10-15-2019

Caitlin_M · ‎10-15-2019

Caitlin_M · ‎10-14-2019

Caitlin_M · ‎10-14-2019

Caitlin_M · ‎10-14-2019

Caitlin_M · ‎10-14-2019

Thank you for the reply, @JaimeT8! I agree that having a relevant image helps to make your landing page stand out and represents your company better on social. I'll open this up for voting. I did want to point out that if you unselect the default image by clicking on it and then click the + sign, you can manually add your own image to the post.

Caitlin_M · ‎10-14-2019

Caitlin_M · ‎10-14-2019

Caitlin_M · ‎10-14-2019

Hi @NathanW069 . It looks like you were able to update the credit card information on file. You are correct that this information isn't shown after logging in, but instead is found under My Account after clicking your name. Were you looking for a My Account link along the toolbar or maybe a banner?

Caitlin_M · ‎10-11-2019

Caitlin_M · ‎10-11-2019

Caitlin_M · ‎10-11-2019

Caitlin_M · ‎10-11-2019

Caitlin_M · ‎10-10-2019

Hi @GeorgeTaylorLMFT. What page did you see this ad on? What resend option were you taking, maybe automated resend to non-openers or resending to a new list? You have a few different recent campaigns in your account (email, legacy email, event) so any additional information would be helpful

Caitlin_M · ‎10-10-2019

Caitlin_M · ‎10-10-2019

Hello @NancyW41326. I'm so sorry for the experience that you had with our Support team. I have sent over feedback to the appropriate people and this call will be reviewed. If you need further assistance, please don't hesitate to reach out.

Caitlin_M · ‎10-10-2019

Thank you for bringing this to our attention @RyanF914. I'll forward your feedback to the appropriate team.

Caitlin_M · ‎10-10-2019

Hi @sarah001. I don't have any information to share about a spell check feature in the editor but most browsers have a built-in spell check feature that you can use.

Caitlin_M · ‎10-10-2019

Hi Harry. I saw you had a draft event created in your account. The decline option will only show in an event invitation to send out to your contact list. This is created after you make the event live and the decline option will not show on the landing page.

Re: RSVP Replies - Status changed to: Open Questio...

Re: Campaign builder - Status changed to: Open Que...

Re: Layering - Status changed to: Open Questions

Re: Spread PreSets - Status changed to: Open Quest...

Re: Spread PreSets - Status changed to: Voting Ope...

Re: Viewing options 20 or 40 - Status changed to: ...

Re: Coupon campaigns - Status changed to: Closed -...

Re: Need to be able to edit organization informati...

Re: Best Time to Send - Status changed to: Voting ...

Re: WANT USE YOU FOR INVESTING - Status changed to...

Re: Reporting page for bounce types needs clarific...

Re: Communication with Big Commerce about Store Fi...

Re: Disappointed - Status changed to: Voting Open

Re: Love the new updates - Status changed to: Clos...

Re: Subject Line - Status changed to: Closed - No ...

Re: How Do I Turn Off Link Tracking - Status chang...

Re: The landing page doesn't allow me to change th...

Re: Templates - Status changed to: Closed - No Act...

Re: Add Eyedropper to color selector - Status chan...

Re: Credit Card Payment - Status changed to: Open ...

Re: Use A Specific Social Media Icon Multiple Time...

Re: too many bugs in custom email section - Status...

Re: Pinning Campaigns to the Top of the Page - Sta...

Re: Need a blockquote - Status changed to: Voting ...

Re: Resend to takes me to an ad - why? - Status ch...

Re: Thank - Status changed to: Closed - No Action

Re: Worst Service Ever Povided - Status changed to...

Re: Phone call follow-up. - Status changed to: Clo...

Re: Grammarly application

Re: No Decline Field - Status changed to: Open Que...

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