About rcppubs23

ok, here's one more workaround. Use the block called "split column feature" Remove the photo in the right column. Remove the text in the right column. (I'm pretty sure I am recalling correctly that you have to do these one at a time to get it to work.   Once you do this, you will have a wide photo and a text block. Remove that photo. Because of the padding on both sides that is built in for the two column layout, you will now have a rectangle that is slightly narrower than the full width. Paste your text in that box, change the background color to the color of your regular email background, and you will have something like a blockquote.   It's a pain, but it somewhat works. Here's hoping the CC mavens don't notice this and decide we don't need a simple blockquote feature. ... View more

Chiming in again as I just saw the comment above from DariaO2 It reminded me that one of the "cheats" i tried was using a bullet and then trying to make it invisible--but there is no way to change the color of the bullet character, or the look of it. That would have been one way to make the adjustment (though not ideal since a bullet only indents from the left side). We did discover recently that if we copy and paste content from an html page that has a blockquote in it, SOMETIMES that formatting is carried over into a Constant Contact template block. but not always. ... View more

I don't much care about indenting the first line of a paragraph, but it sure would be nice to be able to have a feature comparable to using the "blockquote" code in html. And, if this is added, it would be good if we could have some control about how much it's indented on each side. ... View more

Very good question @BethD469! Just writing over here in the community doesn't get the desired effect quickly enough and it's so tedious to get find the relevant threads sometimes. ... View more

Thanks Frankie. I have already commented in both of those threads. Is there something stronger than that that I should be doing? ... View more

This goes way back to 2015. What is Constant Contact's current thinking about it? Reusing previous emails tends to get unstable at times, but it's the only other way I've found to reuse content blocks once the ability to edit html was removed. Before, you could create your own file of code to drop into content blocks in the html view. Trying to do that without the code needs something like Word to do it and then you introduce all the funky stuff Word does.   Has there been any progress on this idea? ... View more

I may be misreading @KristinL57433 's original post, but when I saw the headline about "customizing bulletsx" I thought that part of the request was to be able to change the type of bullet--for instance small bullet, larger bullet, arrow, check mark, etc. This allows you to use bullet styles for a variety of purposes. Add in the ability to control the spacing between bulleted items and you have a real improvement! Also agree sub-bullets would be good, but here again you need to have them actually treated as sub-bullets (that is, they should have a different "look" from the primary bullet. The other problem I see with your workaround is that the user has no control over the size of the columns in a two-column layout. Most of the time, you cannot make the first column as narrow as I would want to in order to have soemthing that really looks like a sub bullet. ... View more

I can't believe they didn't censor out that company name of their competitor like they usually do. Def agree with this suggestion--just have an html code block. That way Constant Contact can retain its "protection" of coding that works in mobile while allowing us to do things we need to do, like indent quotes, for instance, or add a caption under a photo. ... View more

I agree with @Vanwilgen. It astounds me that these questions are even still being asked. Constant Contact has been provided with dozens, if not hundreds, of examples documenting what we are trying to do (example: indent a paragraph, add a table, but really there are tons of examples!). It's rather insulting that the same question is posed in the same words every time someone raises the topic again. It's like CC is astonished that someone would want to do something outside their selected parameters. ... View more

For the people who are saying that resizing the images smaller solves the mobile problem, I have to ask what effect that has on the desktop version. Depending on how the desktop version is designed it seems like the smaller version might look crappy of the desktop calls for, say, a 300-350 or more width image. It seems like perhaps being able to specify a maximum width for mobile would be better than what we have now, though if applied in all cases it might still be somewhat problematic. ... View more

It seems like this is the only way we'll ever be allowed to put a caption under a photo (if it's implemented), so it would be important for that reason alone. But also a major value of a table would be to allow us to mix different kinds of content AND if built correctly to make our own decision about the "padding" between elements, which we can't do with the static blocks being offered. ... View more

Agreed. This feature is needed for the table. I had not yet discovered, myself, that I couldn't add an image. Sort of the whole point, or at least one of the major points. ... View more

Also, it's frustrating that when an email is sent to non-openers, it is forever after recorded as if it was sent on the re-send date, rather than the original date, in the overall list of emails. Of course you see both when you open the report but you can't see a list of initial send dates just from the report or email dashboard. ... View more

offers an html copy block so you can use their drag and drop campaign for most of the email and only insert the "code block" when you need to write code. This might help for a lot of the uses people want the code for. I am wondering if the Constant Contact developers have looked into this. ... View more

Agreed. It seems like with every revamp of the interface things take longer. Even with small changes. Sometimes it seems like the developers must be competing to see who can create an element that requires the MOST clicks! It's wracking out my wrist, in addition to yielding a very unprofessional looking layout. We do not want to shape our content to "fit" the size of the photo. The reason the current so called wrap feature is useless is that if you want a photo next to the second paragraph instead of the first, for instance, you have to put it in a separate clock, which comes along wit excessive padding and there is no way for the designer to specify how much padding between paragraphs. There's no way for us to alter it so it looks like it's part of the same article. ... View more

Hi @Frankie_P Neither of those things helped but it did eventually clear up on its own, so to speak. I'm thinking there was a code glitch somewhere that got noticed and fixed. I saw a number of posts more recently complaining that the ability to unsubscribe batches of subscribers had been "taken away" and I suspect that was an example of a similar problem to what I was having.   In any case, it is working fine now. Thanks for checking. P.S. What is a super participant and how did I get named as one? ... View more

It was happening in all the reports I opened the day I reported it. It really seemed to me that it might have been a casualty of the changes in the contact interface that was recently done. I did try clearing cache, and that didn't help. I haven't been in a situation to do more of that since that day, but I will be working on these thigns again in the next few days so will see if it continues to happen. ... View more

Great idea, @KathyP8. I don't know how hard it is to program this but it's obviously been done before by other programmers. ... View more

Very glad this is restored. I have yet to work with how it functions, but like other people who have complained about all the extra clicks, I am not really delighted that this has added yet another click to working through a contact record. I imagine it was done to keep it as an add on and not need to do a lot of additional programming, but I really do feel all the extra clicking and scrolling that is needed in the new interface has made the interface more cumbersome. I suppose that since this type of thing has happened wtih every new iteration, it could only be expected it would happen again.   We also have a case where zip codes have been imported into a custom field that was designed for something else. I don't know whether those zip codes, when imported, override what was in that field, or if the records where we have zip codes just don't have anything in that field.   I also want to draw attention to the second issue raised by the person who started this thread, the fact that when managing lists, you have to scroll down and down if you have multiple lists. It used to be easy to navigate by typing in a few letters of the list name. This is a big deal when adding contacts. Since this IS still possible in the screen where you set up the email to go out, it's obviously something that's possible. ... View more

Well, if they do, I hope they convert our old notes into it. ... View more

I also want to second @SteveH comment about allowing the notes to be included in a column in the list view. ... View more

I find it outrageous that Constant Contact is expecting us to export our list and reimport in order to access the notes we had in the account previous to the rollout of the new Contacts interface.  This should have been part of what they did when they implemented it. Did the developers really think that customers would put things in the notes and then not care that they just disappeared without warning?   If we do export and re-import, what else might it change? For instance, will it affect the date record of when a contact subscribed originally? ... View more

Glad you brought up that thing about sizing of images. I haven't seen anyone talking about it but it sure is annoying. Along with the fact that you can't adjust the columns beyond what's apparently a certain set point. That really seems like a case of fixing something that wasn't broken. ... View more

I have the same concerns about whether it will make any difference, having been following these threads for a long time, but definitely agree on this point. Even if, for whatever reason, you find it necessary to limit the padding options (even numbers, or whatever), the ugly large spaces we are forced to accept between columns or blocks within elements make for a product no one would want to read. I always hear the CC people saying things like "We made those changes so your emails can look good in mobile devices" but some of us need them to look good on both mobile AND desktop devices. If you really want to offer responsive templates, you should let us give some specifications--say xx padding for mobile readers and xx for desktop. Also for image sizing, instead of enlarging an image to the full width of the devide it's being viewed on, let us constrain the image to a certain size when viewed on mobile. I know I've mixed another issue in here, but it's all part of this nonsense about how CC is designing templates to look good in mobile without consideration for the concerns your customers are trying to address. ... View more

I know I managed to follow these instructions over a month ago. Now I want to do it again, but I can't see how to export only my unsubscribes. What I tried was going to the contacts page, changed the default "all contacts" to "unsubscribed" and then went to export, but it exported the whole list. I know there must be some simple thing to do to get this export but I haven't been able to figure it out. Can you help? ... View more

Yup. me too. Please "Fix" this. ... View more

Thanks Zoe.   If this is the case, then it seems like I don't need to assign any fields for import except the ones CC finds the match for. Does that seem right? I'm worried about creating a bunch of custom fields that will just be duplicates of fields already in the account. ... View more