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About rcppubs23
rcppubs23
Marketing Legend
since
09-26-2011
12-16-2024
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11-01-2020
02:00 PM
I don't really care about being able to indent one line as seems to be discussed here, but I would really like to be able to do a "blockquote" so a paragraph can be indented from both left and right at a measurement of my choice (not just some single default that CC chooses.
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11-01-2020
01:59 PM
I added a number of contacts to a list accidentally, from inside of Constant Contact. There was no way to undo what I did, so am reverting to a backup saved a month before my error.
I was assured that I could just import it back into Constant Contact and that any name already on the list (which will be all the names, since no new names are being added during this import) will retain the elements assigned to it (such as tags, lists, etc.--many of these names are on multiple lists in my account).
But when I went to do this, I found many fields that are default Constant Contact fields do not come up as a choice when I'm matching columns. I am thinking I could just skip those columns, since the info in them is already in the account, but I don't want to lose that data. So I don't want to do it without reviewing this process with a knowledgeable CC rep. Also, a couple custom fields I have in my account DO appear on the list I can select from, but I can't click on those. Again, and more so in this case because the content is extremely important, I don't want to proceed without knowing what affect it may have on the existing records for these subscribers.
Anyone have experience with this???
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08-15-2020
11:55 PM
I have not participated in the community for quite a while, and when I logged in today I saw that it's been reconfigured. There used to be a way where you could see a list of the ideas under discussion that people can vote on, but there doesn't seem to be any way to identify those any more, short of clicking on each post to see whether the option is there. What am I missing?
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08-15-2020
11:43 PM
The people who are responding to this on behalf of Constant Contact don't seem to understand what is being asked for. What we all want to be able to do is take an existing email created in Constant Contact and replace the copy in it while holding the styling. But whether you paste from a word processing program or simply paste text from a text editor (notepad, sublime) the text does not pick up the existing styles of the "template text" for want of a better term. Then you have to style each piece of text. In the previous editor, where we could paste it into the html, we could retain the styles that way, but now that we are no longer allowed to do that a lot more work is created. Most programs allow you to Select a block of type, paste a different block in its place, and hold the style as it was. At least we should be given a choice whether to paste plain text or pick up the formatting.
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01-31-2020
09:23 PM
I would really like the opening page when you look at the series report to include more summary information, without having to click from screen to screen. Specifically, in addition to "sent" and "opens" would like to see "clicks" and "unsubscribes"
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11-25-2019
08:11 PM
Just want to say I really appreciate that you've now made it possible to view the lists of suspended and non-existent separately, where before you could only see the suspended by looking at the "recommended for removal" mixed in with other types. Thanks for that!
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11-07-2019
12:13 AM
On the page showing my bounces as non-existent, I selected 8 subscribers and used the dropdown to delete them. They do not show up as deleted (still on the list without a strikethrough as the previous interface had). How can I be sure they are deleted? Do I have to open each record?
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11-01-2019
09:44 PM
Also, I thought there was supposed to be a special place to provide feedback on the new reporting interface which I believe is still in beta. But I can't find that place.
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11-01-2019
09:43 PM
Hi. I routinely select the people who open an email and add them to 2 lists. When I do this with the beta test reporting, I click the first list I'm adding them to, then the "list of lists" goes off the screen and I have to way scroll up to pick the second one. This dos NOT happen when I select the subscribers who clicked through, only on the ones who opened. Must be a glitch in your code.
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10-28-2019
08:32 PM
I can't believe you came up with this whole new format for viewing the bounce reports (haven't looked at the other parts of it yet to see what you've done there), but didn't include on the dropdown an option to allow us to see the bounce, especially for those in the "other" category. That would be such an improvement to let people see the bounce and evaluate what it represents.
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08-29-2019
08:17 PM
I would like to be able to add some short descriptive code when exporting a list of names based on a search, or part of a report, or whatever. Sometimes I do several exports in a short time span and it would be much easier if the activity list could have an identifier that means something to be rather than just saying "export clicks" or "export contacts" or something generic like that. You could just add a small field where we could put maybe 10-20 characters to mark it. Sometimes it is easier to do several exports and then go over to the activity list to download them. As it is, I have to keep a list of the order in which I'm exporting information to know which one is which.
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07-08-2019
08:45 PM
yeah, that's a point. But if Constant Contact eliminates every piece of code that Outlook doesn't "accept," there will be precious little left of an email design.
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05-01-2019
08:40 PM
And further, it's not only that an image can span the full width but it does, always, as far as I can see. Things that are intended as small icons, in the mobile version span the full width of the phone screen. Need a way to specify the maximum width of an image in mobile.
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05-01-2019
08:26 PM
Or maybe someone in the community has figured a way around this problem???
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05-01-2019
12:25 AM
It is painfully obvious that you are not going to restore the ability to edit the html in the 3rd generation editor, so can't you provide an option for a blockquote or a workaround? Doing newsletters, we often run into the need to indent a paragraph as the "blockquote" feature does in html but there seems to be no way to do this. I tried using the 3-column format and making the center column large and deleting text from the left and right column, but it won't allow me to make the center column as wide as it needs to be for this purpose. Is there another workaround you can provide? Thanks.
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04-25-2019
10:08 PM
Agreed. And even if the spacing is going to be built in (between bulleted items) a few choices could be provided. That doesn't solve the whole thing but it would help.
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04-25-2019
10:06 PM
you're not missing anything. They took it away. If your account still gives you access to the 2nd generation editor you can use that, but there are a lot of features in the 3rd gen you won't have access to. Just depends what's most important to you. My experience is that the phone operating systems will link the phone number anyway (whether you want them to or not), so you may not need to worry about that aspect of it. (Also dates, and words like "today.") This has been under discussion by many of us Constant Contact customers pretty much since Day 1 of the new editor. It seems pretty clear they are not going to restore the html access feature. And you really need it, especially since CC has not fixed the various glitches like randomly changing background color of text blocks in an email. With html access, you could go in there and fix it, rather than trying to trick the interface into doing what it's supposed to do.
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03-28-2019
10:08 PM
This is an especially important feature for people who have more than 10,000 contacts and therefore cannot use the tags, which would be the other way to handle this type of issue.
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02-02-2019
07:13 PM
Adding a text block under the image...have you found a way to make that work when your image is inserted in the text block for your text to run around? I don't think it's possible.
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01-03-2019
11:44 PM
So we did get the vertical divider, FINALLY, that was mentioned in the original post. Can someone from CC address the question of whether the background color issue is even being considered or if it's something that has been ruled off the table? This has been under discussion for over a year so it seems like some update is really called for!
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01-01-2019
10:48 AM
I would like to see this feature added as well. Since there is no way to add text below an image in the same block, thereby necessitating it be added as a separate text block, we need the way to adjust the positioning of that text to look "right" with the image. And it needs to be separated *at least* top/bottom and left/right. (You might want different padding on the left and right sides than at the top in this situation.)
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12-15-2018
09:35 PM
I agree that you should be able to put it anywhere in the text block, or at least aligned with the start of any paragraph. However there is a better workaround than the one suggested by @Lucas_D. What I have been doing is to make a new text block and cut and paste the part of the text where you want the image to appear into the new block. That way you can insert the image at the top of the text block and have the text run around it there. Inserting the image in a separate image block doesn't really help anything that I can see. Maybe I'm missing something though.
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12-04-2018
07:00 PM
I agree with everything that everyone's said about the clunkiness of the new report interface but I do want to mention that I finally got around to calling to complain about the fact that there was no way to sort the list of links by how often they were clicked. It turns out I had totally missed the fact that there is such a list, ordered by number of clicks, right on the opening page of the report. I had just been going straight to the click report where, unaccountably, you cannot sort the clicks by any feature--neither by number of clicks, alphabetical, or whatever. Mentioning this in case someone else had missed it also. So at least we do have that. I have mentioned this problem several times before in the discussions here (the problem of not being able to sort by number of clicks), and noone from CC in the discussion has pointed out where you actually can do it. So I was really glad I finally had the time to call in. I also find the clicking around both in the reports and elsewhere in this new interface to be really clunky and to take too many clicks to get to something very simple. I will credit CC however, for finally making the bounce and other reports printable again. Sometimes I just need to review and work with things on paper, really.
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11-16-2018
01:20 AM
Drew you are missing the point. We can see the list of links, but we can't put it in order of how many subscribers clicked each link. This is a common feature in these types of reports, allowing you to click on a column header to organize it in alpha (or in this case numeric) order.
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10-16-2018
06:47 PM
That 3rd point about being able to click on their name to expand for further info, I find the current way to do this very frustrating. Way back when I started using CC (maybe it was 1st gen?), when you pulled up lists of contacts or lists of people who clicked on a link, you could see mutiple columns of their data without clicking into each individual record as you ahve to do now. And in some cases there were two views that provided different data so you could really see a lot of data for multiple contacts on one screen. And further, you could print it out if you wanted to save it for reference. With today's version of CC you can do neither. Even with the meager information supplied in the lists now, you can't print it out because no one has bothered to develop print styles that work for your website, or at least not for that part of it. The only way you can print a list is to keep shrinking it til it fits on one page, because only one page shows content when you print.
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05-28-2018
05:25 PM
I suspect if we want control over the archive copy of our email, we would need to host it on our websites, instead of CC's. An added advantage would be adding in your site's header and navigation so it would be another way to draw people to the site.
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05-28-2018
04:43 PM
Agree with ROM_elizabeth, there is way too much space between photo and caption when you use a text block under the photo. And also if you adjust the type size the line height doesn't adjust accordingly. Allowing access to the html would at least solve the line height problem. Not sure if it would solve the space between blocks problem but you need to provide a way this can be done by the user when needed. THanks.
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05-28-2018
04:27 PM
I found where Constant Contact says it can be done with the multi column blocks, but even there, you want to be able to adjust the size AND the line-height, but that option has also been removed (line height). When you just change the size then you have wide spacing between the lines. Why would you do that??? I was not a fan of the old caption feature either, which didn't allow for punctuation like commas, parentheses, etc. but at least you could adjust the size adequately. If you are not allowing access to the html to set the line height, then the interface should adjust the line-height to go with the change in size.
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05-03-2018
09:49 PM
This is one thing that could be "fixed" by having access to the html text, since you have not designed the interface to allow this type of paste requested by BrynC6. With access to the html code, at least you would be able to pick up the formatting in the template.
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04-13-2018
10:14 PM
What is the status of this request? It seems like a no-brainer. Since you offer these drag and drop segments with two or three items, a vertical rule is in some cases essential, and since you are not allowing access to html at this time, it must be built into your drag and drop options! You seem to assume that every segment will always have a photo and text, which helps to define those segments as elements, but in cases where there are two text segments next to each other a vertical rule will really help the design. It would also be good if it were possible to select different background colors for these two column segments sitting side by side (and allowing space between, so you could have colored blocks. Also, I was excited to see there is a 5 column block, which was not there previously when I worked with the 3G editor, but why have you skipped over 4 columns? It would really be helpful to be able to choose between 1, 2, 3, 4 and 5 column blocks.
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