Hi Caitlin, we are really struggling here. Segments haven't worked at all now for three days. Is there an ETA for a fix?
We are now getting reports that our contacts are getting multiple emails from us because the "hasn't been sent an mail in 7 days" segment filter is not working at all. I've got segments in "processing" for 12 hours, but the end result is not correct even when they finish. We can't use Constant Contact without this functionality. This crucial feature has been getting worse now for three weeks and there have been no results from CC support despite me contacting phone and chat support a dozen times.
I'm tired of accumulating forum support badges because nothing is getting done.
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