The "New CC Interface" - New as of 2016. Now it is 5 years old. And guess what it still fails in its fundamental duty - that of connecting the customer (Me) with my work. What is my problem statement? 1.) It is only accessible on a desktop computer with a large monitor. 2.) The amount of screen space used is significant and with a minimum of information. 3.) Access to my work flow requires too many screen changes and too much scrolling. 4.) New customers don't know any different because the current interface is all they have ever seen. 5.) Those of us who started with CC long before 2016 KNOW that the interface available then worked better than the one imposed upon us today. 6.) Beneficial changes are readily accepted, adopted, and used without much complaint. 7.) The 2016 change was NOT beneficial, has been accepted grudgingly, and the complaint list is long and voluminous. I stated earlier that failures are difficult to acknowledge - yet progress requires failure, so that improvement may eventually be realized. For the record: As a fellow programmer - I really do appreciate the long hours and hard work that is necessary to create something that really works for a large number of users. The CC new in 2016 interface is a failure. My credentials? I am Network Administrator for a 501.c.3 charitable organization that provides medical care for needy people. I am Webmaster for 12 domains that actually turn a profit. I am NOT naming names, unless you (CC Management) contact me privately - you know how - OK? Let's take a trip down memory lane and consider other ideas that did not make the grade: Google+ - Even the giant can fail Galaxy Note 7 - Truly a crash and burn Windows Vista - Looked good - at first Microsoft Zune - Too klutzy to use Windows ME - Do you remember this one? MySpace - Crushed by Facebook Olestra - zero calorie fat substitute Going farther back in time: "New" Coke - an absolute disaster Sony betamax - technically superior, but trounced by VHS The Edsel - Yes I am old enough to remember this one. Bottom line - the folks responsible for all of the above failed products worked hard, used all of their considerable ingenuity, spent tons of cash, and yet they all failed for a variety of reasons. For each one there was a point in time when stark reality hit them between the eyes, and they were forced to acknowledge that in spite of all of their combined wisdom, effort, and cash - they produced a product that ultimately failed. I encourage CC to cut your losses, dump the new interface, and revive the previous interface while your folks work on something better. Respectfully, PunchCard
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