How do you edit an ICS file?

DonnaV8
Participant

I copied a previous event as a template for a new event. I changed all the information, including location information (this event is online rather than in person as the original event was). I've had no issues until a registrant brought to my attention that the location of the in-person event was showing up in the calendar information when she added the event to her calendar. So, how can I edit the information that makes up the ICS file? 

1 REPLY 1
William_A
Moderator

Hello @DonnaV8 ,

 

This is a known glitch with the current event system, when copying a physical event and making it online. To fix you'd need to edit its Basics info

  1. Go to the location for the event and toggle to the physical location that has the old event name
  2. Add in the zoom link for the online event and Save / Finish
  3. Go back into location editing, and toggle it back to online event, then the add to calendar button should populate the location in the email client's location field.

OR

  1. edit event basics > location > physical location > rename venue > finish
  2. edit event basics > switch back to online (previous online event info should remain in place) > finish

The other ways to avoid this would be to copy directly from an online event, or to make a new event.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar