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You are missing emails sir

Solution Provider

You are missing emails sir

I am here after extensively trying  (paid subscriptions). In your case, only God knows where emails are going - they are not in inbox, nor in spam, nor in promotion folder, nor in All Folder and not in Trash. Until you set this right, I will not renew my subscription

3 REPLIES 3
Moderator

Re: You are missing emails sir

Hi @user543679 

 

Thank you for reaching out to the Community about your emails! Emails being correctly delivered to your inbox is definitely very important. Checking your different folders is always the first step we suggest. So thank you for doing this! A test of your most recent campaign landed directly in my Spam folder. Emails sometimes are not delivered due to email content or subject line. Sending a blank email with a simple subject line is a quick way to see if the original email is being blocked due to content. With that said, please email us at social_support(at)constantcontact(dot)com with a reference to this post and the following details:

 

  • Name of campaign
  • Email address you sending to and email client being used
  • Is this happening with more than one contact?
  • Are you able to receive these blank email tests?

Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Solution Provider

Re: You are missing emails sir

I am done ma'm. No time for debugging. I got my account cancelled. But before that i gave you my feedback so that you can improve your product. I have extensively used . The mails with same content with lands in inbox

CTCT Employee

Re: You are missing emails sir

Hello @user543679 

 

We are sad to see you go and that Constant Contact isn't a good fit for you at this time. We appreciate your feedback and certainly apologize that things didn't go as intended. Please let us know if you need further assistance in the future. 


Brian_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.