Ability to Edit Text Version of Email

[AndrewK645]

Here's what one of my contacts just said about Constant Contact's Plain-Text email:

"The minute I opened the year-end message, I saw that yet another of

the 501C# orgs that I support is being disserved by Constant Contact.

"Their disdain for your email results in me getting the message 
reproduced below. For security reasons I use a text-only mail reader.
Constant Contact sends multipart-alternative messages supposedly to
provide plain-text mail in addition to pretty HTML. But the way
they extract plain text would draw a low grade in a freshman
computer-programming course: simply run together all the text
parts of the HTML. Any beginning programmer could do a better job
with a few hours work. Their dereliction reflects badly on
their customers."

[CommunicationsO8]

I've been searching the community pages to find out what happened to plain text. I feel like Constant Contact should put the plain text option and capability back because it is an ADA accommodation for folks that are DeafBlind or with vision disabilities. Plain Text is not just for security purposes and it is really frustrating that I moved our agency (Government) to a platform that doesn't support plain text as an option.

[Caitlin_M]

Thank you for the idea and comments. We do not have plans at this time to include any text version editing functionality in the cross-platform editor.

[rcppubs23]

It would be interesting to know what happens in the nearly two years between when this issue was acknowledged and when they informed us it is "not currently planned." No discussion between those two "ratings."

And it would be even MORE interesting to be informed of the reasoning for not plan ning it. Not enough people asking for it? Too much coding required? (That would seem odd since the ability to do it has existed in previous edit platforms.)

The catch-all explanation for most features that have been taken away when the interface gets redesigned it that it needs to be mobile friendly, but I see no way the lack of being able to edit the text version could be considered detrimental to mobile friendliness.