Product Ideas

PeterT4965 · ‎11-11-2023

Events 2.0 Beta lacks the ability to change the Payment Status or the number of tickets or items. Scenario: Registrant selects two of three available tickets and payment by check. After registration, the registrant wishes to purchase the third ticket and sends a check for three tickets. Event administration receives the check and cannot change the Payment Status from Pending to Paid or add the third ticket to the registration.

AlisonP629 · ‎11-02-2023

I am disappointed in the limitations of the Event 2.0 tool and not being able to easily set up email automation series to go to event registrants with the event details and reminders. This seems like one of the most important factors and is totally missing from this new too. I just got off a chat conversation and the rep indicated that the only way to send emails is to export the registrations list and then create a list with those contacts and then set up the email series. This is incredibly limiting especially in the cases where registrations might happen up until the day/time of an event. This is a major limitation to the new tool. Did the developers get insights from the actual users of event tools who want to use robust features like automating the sending of info? I'd love to be contacted to provide some insights on what the end user is looking for - I am a business consultant and coach, have worked with non-profits and am also a CTCT partner.

LoganS749 · ‎11-02-2023

Hey there! My previous platform for gathering event registrations had a great feature that, for every new event registration (or form submission), a slack message with all of the details of the attendee was sent to a designated slack channel so that sales teams could see and reach out to them. I know there are some automations available with zapier, but it looks like there is no Trigger in Constant Contact for a new event registration. Let me know if this is something that's on the roadmap as it would be quite helpful!

HarrietR65 · ‎10-19-2023

Get Pay by Check back. Not all businesses use Paypal. I need the option of paying by check back ASAP

Truman-Heartland · ‎10-18-2023

Although the look of the new events module is great, some of the old functions are not available, and it is a problem. We need our people to be able to decline. There used to be an "I can't make it" option, and after texting with support I have learned that is no longer a function. I am going back to using the old module, as ugly and clunky as it is, until that is added back to the options. Also, I wish I could turn off tickets on the new module. We don't use tickets ... ever ... and if we did we would run them through our own database system for payment (like we do our donations). We have an older crowd and asking them to print or download a ticket is confusing, especially for our numerous FREE events. We should be able to not have tickets. A simple on/off button.

PeterT4965 · ‎10-11-2023

Events should have the ability for registrants to conveniently edit, update, or change their registration within Constant Contact without the need to contact a CC administrator, e.g., to correct any errors made during the initial registration as seen in the registration confirmation email. This is a common feature available on other event registration platforms. By providing a link in the registration confirmation email to the event registration form populated with the initial registration information, registrants may edit or update their registration. The focus of online registration should be to make the registration process as accessible as possible without the inconvenience of calling or emailing to make changes.

PeterT4965 · ‎10-11-2023

Unlike Legacy Events, Events 2.0 Beta Registration Confirmation email is missing the custom fields filled out during registration - therefore registrant cannot fully check the accuracy of their registration.

Gray-8-Skate · ‎10-06-2023

We run repeating events like a day camp, and also have online registration that has our waivers and registration forms for our children. It would be great to be able to use Events on Constant Contact to display them.

DouglasB865 · ‎09-29-2023

Good afternoon We give in person courses. If I setup a ticket for the full price, and I create a ticket for an "early registration" fee, which gives them a discount for signing up early, each ticket has a max tickets sold amount. Is there a way to make a max tickets sold for the event? The old platform had a Max registrations for the event. The new platform does not seem to have it. If it does not have it, any suggestions on how to make a max attendance so the event does not allow any more registrations so we do not go over the amount we can allow to sign up? Also, by setting up two separate tickets, the new platform shows both tickets available on check out. The old system showed the discounted price only until the date expired and than it showed the full price. Having both available does not make sense and is confusing.

Knight · ‎09-27-2023

When setting up the event page language, the organizer may want to create several test invites to check out the process. It would be useful to have the ability to delete those tests, not just cancel the reservation. The final list should be clean an accurate for the team.

DSAmd · ‎09-26-2023

Add SMS as an option for Event Reminders. When setting up an event reminder allow for SMS messages to be sent when participant gives a phone number. Allow for participant to reply "Y" to confirm attendance to event.

BeckyC95 · ‎09-25-2023

PLEASE take out the requirement of showing a ticket. We use CC for meeting registration and the meetings are free. If all of our events look like they are "FREE" and they have to have a ticket, it will look very bad on our company. If this doesn't change in the VERY near future, we will be leaving constant contact...and we have been with you for years. This is NOT a good change. Tickets should not be a requirement.

PreschoolMomClub · ‎09-22-2023

We desperately need to ability to copy Legacy Events over to New Events. Our organization creates nearly 100 events a year. This is done efficiently, affectively, and accurately by using the "Copy" feature that exists in the Legacy Events. As I was told on Chat Support today (9/22), there is not going to be a way to copy Legacy Events over to the New Events -- that we'll need to recreate each event from scratch in the New system. This is going to create a TON of work for our organization. A TON. It cannot be overstated! Please figure out a way for us to not have to recreate everything we've done.

BreeB15 · ‎09-20-2023

Why isn't there a way to duplicate an existing invitation in Events 2.0 and send it to non-responders? I can send an email to non-responders, but I have to create a new email for it. I just spent 20 minutes re-creating an invitation I'd already worked on just so I could send the exact same email to contacts who hadn't responded to the first one. Is there a workaround I'm missing? I was hoping I could at least get around this by creating a segment for contacts who had not clicked on a link in my previous invitation, but this functionality isn't available for event emails.

NorthrichCompany · ‎09-19-2023

There needs to be a function that allows you to add/delete sorting options in the reporting tab of events. For example, I don't need to know the amount paid for each registrant because the event is free, but I would like to know which type of ticket they selected since we have different sessions within the event. I would want to swap out price for ticket type.

WorkdaySU · ‎09-15-2023

In Legacy events there was an option to send the organizer an email when someone registers for the event. I'm not seeing that option in Events 2.0 - can that option be added back??? Thank you!

FirstNameL57983 · ‎09-13-2023

Our event registration requires registrants to choose an address for their volunteer assignment. This may take longer than 25 minutes. Can the countdown timer be eliminated or the time extended?

KellyR711 · ‎09-11-2023

Ability to delete emails from an event campaign. I have a draft email I no longer wish to use.

PeterT4965 · ‎09-11-2023

Under Events > Marketing campaigns > Email, Events 2.0 Beta Events (…) does not include “Share” link in Events listing as shown in Legacy Events. Legacy... 2.0 Beta...

PeterT4965 · ‎09-11-2023

Events 2.0 Beta does not include “Look Who Else is Registered!” on the registration page as in Legacy Events...

Product Ideas

[Events 2.0] Ability to update payment status manually

[Events 2.0] - Ability to Send Event Email Automatically

[Events 2.0] Would Like Slack Notifications When Someone Registers

[Events 2.0] Include offline payment options

[Events 2.0] Decline option for event invitations

[Events 2.0] - Ability for registrants to edit their own registration, addons

[Events 2.0] - Include all registrant information in confirmation email

[Events 2.0] Ability to create recurring event for webinars and classes

[Events 2.0] Global Limit Of Registrants When Multiple Ticket Types Are Offered

[Events 2.0] - Delete Ticket On Active Event

[Events 2.0] SMS Event Reminders for Registrants, SMS opt-in on Registration Form

[Events 2.0] Ability to Activate Event Without a Ticket, Ticketless Free Events

[Events 2.0] Ability to copy legacy events into Event 2.0

[Events 2.0] Ability to Copy Event Invitations to a Different Type of Event Email

[Events 2.0] Ability to Modify the Columns in the Registrants Reporting

[Events 2.0] Notifications When Someone Registers

[Events 2.0] Increase or remove registration timer

[Events 2.0] Ability to Delete Event-Related Campaigns

[Events 2.0] Locating Event Landing Page URL

[Events 2.0] Show event time / registrants on campaigns page, display public list of registrants

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