Product Ideas

On a standard email, you can see the spam rate in the email details page. But, if you have an automation set up, it will not count your spam reports - or at least it doesn't show you your spam reports. Can this be fixed? Is there a workaround? ... View more

Need a registration report or an overviewthat shows all the registration info line by line like the old system to see all reg info at once not one by one and it takes several steps just to see the one. This has added so much additional needless effort to what was once a quick overview with all registrants listed alphabetically and you could update the whole event by going down the list. A reg list view like the old system. Why oh Why did we leave the old system. After 15 years it is a shock to so many. please help.  Also, we need the option to add more payment options, where we can have a Label for title then a box for the link to the payment system. ... View more

We are a constant contact partner with many customer accounts. As part of our reseller arrangement, we provide our customers with pre-built content in the constant contact account. This includes both emails and social media posts.   We can easily replicate the emails to across all our client accounts using the built-in copy functionality. However that same feature does not exist for social media accounts. Today, we pay a worker to manually and painstakingly duplicate our ~100 social media posts for each new customer we sign up. It's painful.   Any relief here would be greatly appreciated and I'm sure other agencies would feel the same. ... View more

Suggestion/Idea : After getting responses from a survey, there should be a way to email all of those who responded to the survey. For example, I created a survey and got responses. I would love to now send an email to just those who responded to the survey, but there is no way to do that. I may have to send an email to the entire list although I only want to write those that responded to the survey. There should be a button to reply to all respondents. Otherwise, I have to go create a segment list for everyone that replied, just to send them a message.    An example is when you create an event and people register, there is a way to email all just those that registered or click segmentation. But not for survey respondents.   ... View more

Dashboard for Ticket Orders in the Events Section should include add-on information. Right now, that's just not visible at all unless you do a full export.   From email reply: I wanted to see the add-on information alongside the ticket information in the orders tab. So if someone gets an admission ticket then purchases an add-on item, I don't have to toggle through multiple tabs to see what they ordered. ... View more

Would love to be able to be able to check tags in an automation and if contact has a certain tag then be abe to remove them from an automation, second best option would be ability to remove them manually, this is a must , I am surprised this option is not available at the very least. ... View more

It would be greatly beneficial if we could resize and hide the "Build, Images, Design" tools on the left side of an E-Mail Editing. When operating on smaller screens such as a 15 inch laptop and having a staff member using the 200% scaling so she can read the display, makes it very difficult to see the content we are working on. Many pages have the arrow and resize but, for the life of us we can find no way to do it here. On my display a 34 inch ultrawide monitor this is not an issue, but using a laptop display it takes up almost half the display. Heaven forbid you try to use split screen so you can have a word document, PDF, or webpage open at same time.      ... View more

hi, please add twitter/X posting there is currently, linkedin, facebook, instagram ... View more

We would love to see a dashboard where we can view RSVP counts, new responses for all active emails/campaigns, etc on one dashboard instead of having to click into the individual campaigns for a quick update  ... View more

would like to see an option that allows to send the email as a web page itsself ... View more

The new site is incredibly cumbersome. I need you guys to bring back the ability to email non-responders for events. The non-click option is not the same. Also, I need to drop the whole ticketing portion. We are not selling anything but we need to track the number of registrants and they need the ability to add a guest with registration information. We are now looking at different platforms for marketing. That is how frustrating the changes have become. ... View more

The MFA features are great, but, for the account owner, some transparency into what form of MFA has been configured would be ideal.   For instance, if the person adds SMS or a Voice Call feature, I think some employers would like to know/verify that the phone number associated with the account is a work number. That is, that the phone number is not for a personal device.   Companies often enforce security policies on their own devices, so they may not want users adding personal devices. (Where security may not be as tight.)   Disabling certain forms of MFA would also be useful, for the same reason. If a user adds Okta authentication, that form of MFA is only as secure as the phone it was added to.   Further, if the account owner could configure MFA for the user, I think that would also be useful.   Complete picture… I add a work cell phone number for SMS and voice for a new user I onboard, and disable Okta and Google Authenticator. (Because they can be installed on any device, and I don't have any control over the security of that device.)   Thoughts? ... View more

Please integrate with TEXTLA for SMS.  It is so much less expensive than textedly! ... View more

Might I humbly suggest an upgrade to the Image Library? It would be very helpful to have a column added for Alt Text. As we anticipate the coming rule and possible U.S. Dept. of Justice enforcment of accessibility standards, it would really help to be able to see at a glance if there are images in my Library that are not already provisioned with ALT TEXT. Many thanks! ... View more

y'all should make it easier to delete more than one item at a time. Just my input. Thank you! ... View more

I would like to be able to upload an excel of contacts with another column for 'list'. That way, I could import all contacts at once, and have them organized into the lists automatically, rather than having to upload two lists ... View more

I would like it to populate the send to field with the registrants email address instead of  when doing a reply to the registration notification email.  I send that email back to the registrants with show info to let them know I got their registration. Also PLEASE PUT PAYMENT STATUS IN THE EMAIL!!!! Nowhere does it say if they paid or not. I have to log into the event to see their payment status. Thank you ... View more

I would love to see how long emails are opened for to get a better idea if the open rate is meaningful.  You don't' know if people just clicked through from one email to  the next or are actually opening it and reading at least part of it.. Jut a thought but could be very useful Eric ... View more