Product Ideas

We have very specific fields we need to add our contacts. We work in higher education and mostly deal with people from schools, nonprofits, and governmental organizations. There are a lot of unusable fields that get in the way of adding contact efficiently. For example, we do not have "personal" contacts; there is no need for there to be information for home addresses or birthdays. It would be great if we could build templates for contacts that are specific to our needs. Because right now, it takes too long to wade through unnecessary details. ... View more

Hello! It's possible for users to make an unlimited number of Custom Fields. However, when making an email and clicking Insert Contact Details, the list of possible custom fields is limited to only 40. This makes it very difficult for us as we have many custom fields we use to send unique playtesting codes to our game testers.  Please expand the list to include all of the custom fields. Additionally, the list is not in alphabetical order, making it difficult to sort through even if the custom field I wanted was buried in the list. If possible, please let me know when this is updated, thank you! ... View more

I want to add another response button to the RSVP block so that there are 4 buttons not three and delete the calendar option.   ... View more

Some couples share an email so it would be nice to send out birthday greetings to both people. Allow to have two birthdays. We have both couples' birthdays and their unique first names to differentiate whose birthday greeting it is. ... View more

I should be able to upload a list of invited guests. As it is the only way people become invited is if they receive an email but I cannot send them an email AFTER the initial email has been sent out without creating a whole new list. The Events emails will not allow me to send a list with tags so my only option is to have multiple lists for one invited guest list. Very difficult to keep organized when the list keeps changing. My list of invitees to this event keeps growing and the program does not allow me to seamlessly add people without having multiple contact lists which just makes it so easy for people to fall through the cracks. ... View more

Should advise on length or remove limit or expand to allow more grab ... View more

Still crazy that this is not an option. The mobile versions of our emails look so poor and create for double the work time to try to make something look good in both. You also don't offer the ability to offer multiple links on one image area making the layout look terrible and everything stacked on top of each other! Please correct this.  ... View more

To be able to send a file as an attachment, instead of needing to host somewhere and send as a link. This will allow the emails to be sent as if I was sending it personally, where I would be sending the file as an attachment and not as a link. ... View more

I used to be able to navigate to older campaign emails--say on "page 4" of the list--then open an email to download it, the hit exit, and it would take me right back to the same page so I could download the next email on the list. Now when I exit, it takes me back to the landing page for all campaigns, so I have to navigate back to the page that I want to download the next email. I typically download a whole months worth of campaign emails at time, which now takes me twice as long because of all the extra navigation I have to do to find/select the ones I want. This is incredibly irritating! It's really making me consider whether our team should quit Constant Contact and find a platform that is more user friendly. ... View more

The improvements to the search feature you just released are great but you took away the ability to use the drop downs (Campaigns, Status, Search Relevance and Folders) after you have your search results.   Support told me that "this would be a great feature to add".  I believe that this is a necessary function to be a complete search feature.  Now I can find things with the search that I could not find before, but I cannot qualify the search, which WAS available when the search did not work correctly.  This causes me to scroll down to find the newest emails that I would like to reuse.  Legacy emails always seem to come up first.  ... View more

Is there a report that we can tell where people who started the survey are dropping out? ... View more

I use folders to organize my emails. When copying an email, they are placed into a folder called Unfiled. Please give an option to choose what folder to copy to. When creating new emails, give an option to choose what folder to save the new email in default could be unfiled or current folder name(show it) -Pete ... View more

Events emails don't seem to show up in the Reporting page. It would be useful to know whether they have been opened at all, and not just who has responded or declined. ... View more

Please add tags to sign up forms!!!!  And/or send a notification whenever a sign up form is completed - in every instance - whether the user is a new or existing customer. ... View more

Our emails tend to contain about a dozen links. My normal process is to preview the email then hover over the links in my browser (Firefox). I get a tiny preview down in the corner that I can check for accuracy before sending my email. It would be helpful if I could do something similar in the editor, but with a larger pop-up. There are, of course, alternatives. I could send myself a test copy and click on all the links to verify their destination. But the links are numerous and they're simple enough to visually check without going to all the trouble to actually click on them. A better preview in the editor would be a good feature. ... View more

Hello we are using your RSVP box for an event and the month format is in US (M/D/Y) and not what we use in Australia (D/M/Y). Is there a way this can be changed? ... View more

The suspended email situation is HORRIFIC. There are currently 2 people on my team supporting over 10,000 email addresses and we do not have the bandwidth to reach out to all of the suspended accounts each time we send an email. We refresh our email lists each month at a minimum and to go through this is ridiculous. We don't have time to reach out directly to 100 people asking them to whitelist us. Our emails are time-sensitive and when we follow up on them 2 days later and we don't know which suspended status it is in, it makes our job extremely difficult. We use Constant Contact to make our job easier and expect to be able to send emails through you and trust that they are getting through, unless they provided an incorrect email address. If you cannot make that happen then we will have to look elsewhere for a service that will. I don't have time to sit on hold with customer service to unsuspend a list of people every time we update our lists and send an email. I can just send it through outlook at this rate. It may not look as pretty, but at least they will receive it! ... View more

We need more options to upload PNG's and SVG's in the Library. Modern logos and marketing materials are not just JPG's or PDFs anymore.  ... View more

Would be great if we could have column filters on the users list or at least be able to alphabetize. ... View more