Product Ideas

I started 2 automation paths trying to achieve the automation I wanted but didn't activate and only the trigger point in the path and it won't let me the trigger point to make it empty nor delete the path. There is nothing else in it and not activated so not sure why I wouldn't be allowed to delete them. ... View more

Why isn't there a way to duplicate an existing invitation in Events 2.0 and send it to non-responders? I can send an email to non-responders, but I have to create a new email for it. I just spent 20 minutes re-creating an invitation I'd already worked on just so I could send the exact same email to contacts who hadn't responded to the first one. Is there a workaround I'm missing? I was hoping I could at least get around this by creating a segment for contacts who had not clicked on a link in my previous invitation, but this functionality isn't available for event emails. ... View more

When will that blue outer boarder color be customizable???   This is ridiculous. Hire a good programmer to make that bar customizable. I shouldn't have to be beholden to the blue. We're charged a sh!t-ton of money – everything should be customizable. Don't be cheap. Get this done. It's unacceptable.  ... View more

I am trying to complete a campaign Custom Registration form and cannot list a date past 12/21/22 on the drop down menu.  I am told we cannot list a date in 2023 until 1/1/23......That is NOT OK.  If you will not allow a 2023 date on the drop down, at least let us delete the field from showing on the Registration Form. It looks terrible to have a fake and inaccurate 2022 date on the Registration Page.  Please allow us to hide that field from showing!     ... View more

This is a suggestion to the CC development team: Allow videos to be embedded from FB, IG and TT, not just Youtube.  ... View more

Make copy/paste possible for campaigns. Why do I always need to recreate the wheel when I don't want to copy a whole event?   It's too hard to add images now.  I try to put a word above an image.  CAN'T.  I try to make an image change size.  CAN'T.     ... View more

The implementation of the autosave has essentially doubled the amount of time it takes to create an email. Saving after virtually every keystroke makes it incredibly difficult to work with, especially for some reason over wifi. Especially on Friday afternoons, which seem to be getting slower and slower.   Please change the autosave to trigger every 5 minutes at the most. It is becoming beyond frustrating to use this site, and we have been customers for well over 10 years. I am at the point of looking at other email services.   And why in the world are certain boxes spontaneously getting background color when that was never something I did?? ... View more

I would like to add a feature request for additional authentication options. Two-factor at a minimum but preferably SAML Authentication. ... View more

Why is there no Magento 2 integration. This seems ridiculous for a company like ConstantContact to not put a little bit of money to having an extension for Magento 2. It would make Magento store owners like myself be more accepting of Constant Contact. I have been with Constant Contact for over 10 years and now after upgrading our store to Magento 2 might have to change to another provider if this extension is not in the works.  ... View more

I've been a long time user of Constant Contact and the events system. Prior to the upgrade/update, it was great. Worked exactly how I needed it to. The new version is missing what I think are key functions for a successful event. I'm not totally convinced that this will work for us long term now.    1. Sending email when someone registers - the new system doesn't email me when someone registers for my event. The only way I know someone has registered is because a PayPal email is triggered as payment is required. I have to login and basically print out the information and save it somewhere. Past legacy events would email me specifically with all the information the registrant submitted - "xxx person has registered for your event!". This seems like a function that everyone would want or need.   2. Fee options - We use different fee levels depending on how many people register for our events. Ex. the first person = $500, any additional from same company = $400.  There is no way to make one a requirement and others optional. I labeled the ticket as "this fee is required", but it isn't actually - I just have to hope for the best. The legacy events required that the first person is always certain a amount, the new system lists all ticket options as available to anyone.  A quote I got back from CC with a past question was "It's as close to legacy as what we offer and is how our new system is intended to work. I know this doesn't solve for the problem that someone could try to purchase only the "additional registrants" ticket".     3. Promo code location - the location of where the promo code submission is at is hard to find and easily overlooked because it's not in an intuitive spot in my opinion. Multiple people registering for our events have missed it. I believe it would be better if it was listed under the Order Summary or underneath the ticket options.   I think the new event system is good - I don't mind change.  I just think there are some important system functions that hinder me from giving this the stamp of approval.  ... View more