Product Ideas

This is a hassle. And you cant turn it off. And your contact search function sucks and is still broken. Please fix. Thanks ... View more

I would like the ability to place in my newsletters: Forward this email to a friend, with the link. ... View more

Please give instructions on how to add an email address manually to a DO NOT CONTACT list/ unsubscribed list. There should be a straight forward simple way to do this from the contacts page. This speaks to making it efficient for your paying clients like our firm to be able to comply with FCC, SEC, FINRA, and other regulators. At a minimum, please provide a link to the instructions for doing this on the contacts page as well as the Unsubscribed page. I have managed email campaigns for other financial services offices for the past 6 years; this is my first time using Constant Contact and I am NOT impressed. ... View more

Please a feature that allows us to have automatic reminders for each service we offer. For example, I offer all first-time clients an introduction that talks about our club and the services it offers. I also offer a service for current members that test metabolic health. Within the metabolic reminder, I need to remind clients no caffeine, no food etc. Those reminders are very important to the test and both services have specific but different bullet points that need to be addressed before coming in. ... View more

This was a long and painful process as a first timer. It was a lot different from creating a campaign email which is quite easy and streamlined. The differences between the registration form information, the landing page information, and the email with the links were not adequately explained until I got to the email, by which time the other parts were live. Font sizes were all too small, and who set grey as the default type colour? Inserting images on the landing page was the worst - you have to guess what size is correct, try, go back, try, go back, try ... well you get the drift I'm sure. Also you have to delete each time too, or you end up with multiple images, all of different sizes. The image placeholder instruction about inserting/replacing images in the block bar was difficult to understand, especially as the placeholder remained after the image was finally, and with great frustration, inserted. Sending a test email at the end - it doesn't seem to link to the contact list at all, so the test email did not have my name on it, just the organisation name. Probably it will be ok when I send the real email as presumably that will go from a contact list, but who knows? Viewing any of the parts in "mobile" view was pointless, as it seemed to show that the various bits did not arrange themselves for a mobile page (had to move it from side to side, so why bother?), whereas when I sent the email, everything is visible on my mobile just fine (thumbs up for that). Also, the test email did not appear to be sent on first time, so I did a double take and sent (again as it turned out). Sorry to be so negative, I should probably have read up on it first, but usually these things are pretty obvious once you get started. Conclusion: pretty clunky, hard to work out what to do at each stage, or what was coming next. Needs a bit of work to get it as good as the main campaign email creation. ... View more