Product Ideas

DayA0 · ‎10-11-2021

Hello. PLEASE allow different email campaigns to be opened in new tabs. Having multiple campaigns open helps with visual reference when working on the format of new campaigns. It also helps compare reporting, etc. PLEASE PLEASE!

RogerB77 · ‎09-30-2021

It would be useful if the least engaged list could be rank ordered or made to show last time the client opened a message. I like to purge my list of anyone who has not opened a message in a year.

SAScc · ‎02-04-2019

ONCE AGAIN, CC rolls out ill-advised changes for change's sake. The "new" email builder is utter nonsense. It is restrictive, uncooperative, and amateurish. What was wrong with the way it was for YEARS? Why change? Is this really better? I echo what others have said in that it takes MUCH longer to compose an email the way I want it than before. I won't bother asking for an option to use the old editor; as we all know how those requests turn out. I guess we'll just take what's shoved at us and keep paying, as per usual.

ChelseaI4 · ‎11-28-2022

Please add a way to bulk unsubscribe contacts! It's very time consuming to have to do it one at a time.

KathyF06 · ‎08-19-2021

We are really struggling to get survey pages to work for us as smoothly as legacy surveys. Here are things we need: Surveys that last longer than 6 months Way to capture personal data Better reports. Please help we are ready to leave Constant Contact.

Buddy_Barnett · ‎08-16-2021

I don't use this feature. I liked the old system.

StolleryF · ‎10-27-2022

I just realized that anyone who receives our campaign can edit the content when forwarding. They can change logos, information, everything. This is a huge liability for us to send material that can be altered and changed. I would love to see secure versions sent out.

TheresaG605 · ‎10-26-2022

For the amount of time I have wasted so far, I should have just individually sent out my emails. Uploading contacts takes too much time, and the platform does not allow you to do anything outside the very narrow guidelines. I have ads ready to post, but I can't use them with this terrible platform. They have lots of templates if you don't have anything to work with. They claim to be integrated with Canva. You can access Canva to create an email from within Constant Contact, but if you already have the content created, you cannot upload it. You cannot upload png or jpg files of content, unless you add them to a preexisting template. If you want to upload something you already created, it has to be a pdf file, then those are always too large for Constant Contact. I'm done. I will just create a template in Gmail and send it to each contact individually. At least that functions.

ErinGarvey · ‎10-20-2022

There's no room for customization with the new updated campaign builder... it's absolutely terrible. it's all blocks and now every campaign looks like everyone elses. No consistency between editor options on the premade templates vs. built from scratch Some premade templates offer 3 column options. if you use the build from scratch option, there is no ability or option to create 3 columns or more. Would like to see more options in the builder such as custom padding options vs. automatic padding Ability to create 3 columns without having to use a premade template Buttons radius does not work to make corners rounded Trying to create multiple rows with spacer/divider between and same color background still shows white space in between if background color is different color than white Would be nice to have text wrap around a photo when you're introducing a new employee or sending a blog style campaign.

TheresaC392 · ‎09-24-2022

There should be a way to edit emails after testing

AriL1 · ‎09-20-2022

It takes so much time trying to figure out how to copy and edit a campaign. It used to be so easy to change the color of a block, now it is impossible unless you talk to Support. And sometimes they do it themselves and sends you a copy, but you don't know how to do it next time. Unbelievable how complicated you can turn a simple way to do it into an impossible task. What is the purpose for this? It is discouraging.

MarkB947 · ‎06-04-2021

Hello, I'm not impressed with the new survey format. I cannot add an image to a specific survey question, I need more character space (1,000 character limit would be great), and exporting the survey results did not give me a number of options. Also, when it did export my results, it converted a number of special characters (commas, dashes/hyphens, quotations) into some weird characters so I had to do a search/replace throughout all my results. LOVE the legacy survey format. Thank you

ScottW449 · ‎09-14-2022

Hi -- Lots of problems with the updated interface. Would love to be able to go back to the old interface. Since the update I can no longer drag and drop images from my desktop into my emails I am creating. So now I have to go through a mutli step process when before it was a single step. What I do is image heavy so this is a big deal regarding the speed at which I can get this done. Can you bring this back? When I move something it no longer is an independent image -- it is joined with whatever is below it and adopts the same colors etc and cannot be altered without simply creating it from scratch and deleting the existing item I just wanted to move. Again a multi step process that was once a single step. Could you simply add an up or down arrow that can move things up and down the email? Really if I could go back to the old interface I would. It was superior to what is there now.

OBCmary · ‎03-27-2019

I am a long term user of CC. used to you had an option when making an email to "view as a web-link". I know there is a workaround, but this is a pain in the butt. It would be nice to have that option as a checked box in the footer.

jkotradyhatin · ‎03-13-2019

Just wanted to let you know that I loved the old Editor - the new one seems more difficult to manage. Thanks! Diane

FirstNameL082006 · ‎08-15-2022

DeborahK211 · ‎07-28-2022

Your support for campaigns and administrative matters has gone downhill dramatically. Not only are response times poor, but the "English" of the person handling the calls can be difficult to decipher. Very disappointing because for years I have been so impressed by your company's representatives. Now I must consider making a switch.

NancyP235 · ‎01-08-2019

Hello, It'd be great if we could export htmls from emails created with the templates. Will this option be available soon?

JF4NY · ‎07-21-2022

I have 2 instagrams that I can switch back and fourth, why cant I do that on constant contact?

LaurenC83 · ‎02-26-2021

Pls fix the truncation with GMAIL

Product Ideas

Please allow campaigns to open in new tabs

Least Engaged List

Another swing and a miss

Unsubscribe contacts in bulk

Survey Pages

Social posts performance

Secure fowarding

Garbage

New campaign builder is horrible!

edit function after testing

CHANGING THE COLOR OF A BLOCK IS SO COMPLICATED

New survey format

New interface has basically broken many of the features that made this easy to use

View as a Web-link

Editor

Set up user call-back rather than have users wait on the phone to speak to an agent.

quality of customer service has plummeted

Export HTML for campaigns

Istagram

Gmail Help

Getting Started with Ideas

What's New?