Product Ideas

For the amount of time I have wasted so far, I should have just individually sent out my emails. Uploading contacts takes too much time, and the platform does not allow you to do anything outside the very narrow guidelines. I have ads ready to post, but I can't use them with this terrible platform. They have lots of templates if you don't have anything to work with. They claim to be integrated with Canva. You can access Canva to create an email from within Constant Contact, but if you already have the content created, you cannot upload it. You cannot upload png or jpg files of content, unless you add them to a preexisting template. If you want to upload something you already created, it has to be a pdf file, then those are always too large for Constant Contact. I'm done. I will just create a template in Gmail and send it to each contact individually. At least that functions. ... View more

I would love a feature to view engagement rates by address (Open rate and last open date) to include in your next update. It would help us make decisions, for example, to remove any address we've had longer than a year with 0% open rate.  As is, this needs to be a somewhat manual process. thank you! ... View more

There's no room for customization with the new updated campaign builder... it's absolutely terrible. it's all blocks and now every campaign looks like everyone elses.   No consistency between editor options on the premade templates vs. built from scratch Some premade templates offer 3 column options. if you use the build from scratch option, there is no ability or option to create 3 columns or more. Would like to see more options in the builder such as custom padding options vs. automatic padding Ability to create 3 columns without having to use a premade template Buttons radius does not work to make corners rounded Trying to create multiple rows with spacer/divider between and same color background still shows white space in between if background color is different color than white Would be nice to have text wrap around a photo when you're introducing a new employee or sending a blog style campaign.   ... View more

When someone submits this information should populate into an email... ... View more

Your spell check is the worst. I send my content to a proof reader and copy and paste my content to Dictionary.com because your spell check never finds my mistakes. ... View more

? why all of a sudden i can't post on my personal facebook page. I follow your directions and it says the page can't be found? ... View more

By way of perspective, I have been using Constant Contact for 13 plus years. Most of my. issues revolve around Constant Contact's long standing dislike of anything Apple. Periodically, I will hit someting that I cannot complete in Safari - switch to Firefox and it usually works fine. If that dosenâ t work it is off to Google for which I have a strong dislike. Makes no sense - me like everbody else works on Coinstant Contact in a browser. BTW, this is when I am on either my 24â iMac or 14â MacBook Pro.Talking with Constant Contact support with a Safari issue their first suggestion is to switch to Chrome or Firefox. Can be done but shouldnâ t be necessary. Now to my REAL frustration. Constant Contactâ s Apple dislike rears it ugly head the minute I try to do anything on my 11â iPad Pro - latest version. This shows up in very basic things - cannot insert a test or image block. It just wont work. This is not only in Safari but also in Firefox, Chrome and Duck Duck Go. (Thatâ s right,I have four browsers available.) This where when we are working in browsers the lack of even basic functions defies all logic. The latest iPad Pro has more raw horsepower than most laptops on the market, so that is not an issue. I could go on and on but I think you get the trend. I might also add that I also use for some personal tasks as they provide a free level of service for my needs. On I can do anything in the process of designing and delivering an email campaign on my. iPad Pro. If nothing else, that should embarrass Constant Contact. If you would like to continue this I would look forward to doing that via a phone or Zoom Call. Thanks! Loren Berg What I said never changed anyone, what they understood did. ... View more

I need a "spouse" or second contact field. How can I change the field name of "Company" to "Spouse" or something similar? ... View more

I have been trying to speak to a representative from ConstantContact for two days now. I have held for up to 30 minutes. Today finally seemed to be connected but then call disconnected.. You need to be able to speak with someone when needed. It seems almost impossible to speak with a representative. Very frustrated on my end. ... View more

There are still problems with very slow response speed in editing. When typing sentences CC keeps eliminating the spaces between words. This has been going on ever since CC changed to the latest operating platform, which also took away editing options. I keep getting that the tech department is working on it, which has been going on over a month now. I keep reading online posts from other CC customers who are just as frustrated with the problems as I am. When are these problems going to be resolved? Or should I start looking for another email service? It is interesting that when you google Mail Chimp, a CC ad keeps popping up saying CC is the best out there. I really have my doubts at this time.   I keep getting the standard “Your account is tagged as affected and our developers are working on this to get it resolved sooner, since it is a prioritized issue in Constant Contact. We are actively working on it and will notify you as soon as it is fixed.” every time I bring it up to the online customer service chat. I really don’t feel like the problems are being taken seriously. ... View more

I would like to know if there is a way to get notified when someone signs up through text! ... View more